The 5G European Awards are Opensignal’s recognition of excellence in 5G mobile experience across Europe. Based on real-world measurements collected directly from user devices during the first 180 days of 2025 (1st January – 28th June, 2025), these awards celebrate the operators providing the best 5G experience to their customers across the continent.
In this year’s European Awards, we focus on the EU27 markets and the United Kingdom. Our assessment spans five key measures of 5G experience: Download Speed, Video Experience, Games Experience, Voice App Experience and Reliability. To highlight outstanding achievements, Opensignal awards top-performing operators across each metric with the 5G European Winner and 5G European Leader titles.
Results across operators:
The 5G European Mobile Awards 2025 celebrates the operators delivering the best real-world 5G experiences in the region. To reflect the varying ways in which mobile networks are used, we have included core measures of user experience:
5G Download Speed (Click to expand)
The average download speed experienced by Opensignal users across an operator’s 5G network.
5G Games Experience (Click to expand)
The quality of multiplayer mobile gaming experienced by Opensignal users on 5G. It is based on ITU-aligned MOS modeling. This measure reflects responsiveness, packet loss, and jitter, capturing the smoothness and interactivity of online gameplay.
5G Voice App Experience (Click to expand)
The quality of over-the-top (OTT) voice calling service, such as WhatsApp, Telegram and Facetime, experienced by Opensignal users while on 5G. Using MOS-based modeling, it accounts for latency, jitter, and packet loss to reflect voice conversations clarity in real-world scenarios.
5G Video Experience (Click to expand)
The quality of streaming on-demand video experienced by Opensignal users while connected to 5G. It is assessed through ITU-aligned Mean Opinion Score (MOS) modeling. It incorporates video load times, stalling, and resolution to represent how enjoyable and reliable real-world video streaming feels.
5G Reliability (Click to expand)
Measures how consistently users can complete everyday tasks while connected to 5G. It does not cover the chance of getting onto 5G, but instead reflects the probability that once on 5G a user can (1) establish a working connection, (2) maintain it without drops, and (3) achieve sufficient quality for common apps. In short: if you are on 5G, how likely is your session to work end-to-end?
Our 5G eligibility criteria:
Operators qualify for inclusion in the 5G Awards only if they:
- Offered commercial 5G services during the collection period, and
- Reached sufficient levels of both user adoption and geographic rollout.
These safeguards ensure fair, like-for-like comparisons and prevent results from being distorted by early-stage rollouts or pre-commercial trials, which at this stage deliver artificially high scores simply because they are not yet carrying real-world traffic loads.
To avoid this, we recognize only operators whose 5G networks can be considered commercially available on a national scale. Eligibility is guided by our internal measurements of 5G network reach, alongside bespoke market assessments that guarantee global comparability.
Winners and Leaders:
5G Winners
Operator(s) that ranked top 1 in a division. Multiple Winners are possible when their confidence intervals overlap with the highest scoring experience.
5G Leaders
After identifying the Winner(s), the Leader designation begins with the next highest non-overlapping operator. To ensure broad recognition, the methodology assigns a minimum of 5 combined Winners and Leaders. For example, if there are 2 Winners, at least the next 3 operators are designated as Leaders. If the last Leader’s confidence interval overlaps with other operators, those operators are also included.
Operator summary:
The summary below lists all operators included in the analysis, which covers the EU27 markets and the United Kingdom. Opensignal reports on 22 of these markets within the region, representing a total of 77 operators.
▶ Included operators (Click to expand)
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