Taiwan, December 2025, Mobile Network Experience
Chunghwa wins 13 of 16 possible awards, with 10 outright wins. FarEasTone wins five of 16 awards while Taiwan Mobile wins four of 16 awards.
Global Mobile Network Experience Awards 2026
Opensignal sheds light on the difference in the experience seen by our users on different operators across the globe — to better inform users, operators and regulators.
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Users should upgrade their iPhone to have the best mobile network experience
Even current 5G iPhone users will see an experience boost from switching to a new 5G iPhone — up to 48% faster 5G speeds. iPhone 14 Plus has been more popular than the iPhone Mini in 80% of global markets analyzed. Markets vary in their preference for Pro and large screen iPhones.
More spectrum leads to faster speeds and better video streaming in Asia Pacific
Opensignal data shows that APAC users observe twice or even thrice as fast 4G download speeds and around 50% faster 5G download speeds when there are large amounts of spectrum bandwidth connected compared with low amounts. Video streaming services also benefit from increased spectrum bandwidth — however, the difference is more marked on 4G than 5G.
Arrival of eSIM is altering how consumers interact with operators
The switch from a physical SIM card to electronic, threatens to alter how consumers switch operators and will cause operators to adopt new tactics to retain and acquire users. Opensignal’s new analysis shows there is a large increase in the proportion of users switching their operator among those who use an eSIM across seven analyzed markets – Brazil, Indonesia, Singapore, South Korea, Taiwan, the U.K. and in the U.S.
Taiwan, June 2023, Mobile Network Experience
The highly competitive Taiwan market is set for major change as there are two separate mergers affecting four of Taiwan's operators in progress. In this new Opensignal report, Chunghwa wins more mobile network experience awards outright than any other operator with six wins.
Taiwan, 2023年6月, 行動網路體驗報告
競爭激烈的台灣市場即將發生重大變化,因為兩起各自的合併案 影響了牽涉其中的四家台灣業者。在這份最新的Opensignal報告中,中華電信獨贏六項行動網路體驗獎,比其它任何業者都多。
Benchmarking the Global 5G Experience — June 2023
The 5G experience continues to evolve. More markets are launching 5G. More spectrum is becoming available and that additional spectrum is boosting capacity and improving users’ experience with faster speeds, and a better video and gaming experience. In this latest global 5G benchmark, Opensignal quantifies how the real-world 5G experience compares.
Analyzing Taiwan’s pre-merger mobile experience
There have been two mergers of major mobile operators approved in Taiwan, FarEasTone’s acquisition of Asia Pacific Telecom (GT) and Taiwan Mobile’s acquisition of Taiwan Star (T Star). In this new analysis we examine the pre-merger regional results for each of the four operators; using key mobile experience metrics to get a picture of how the separate companies measured up to one another — this allows us to see the potential for positive change that the to-be-merged networks have.

