Hong Kong, November 2025, Mobile Network Experience
CMHK ends with the most awards in the report - 9 outright and one joint. The operator earns the title of Best Network in Hong Kong, which recognizes operators providing outstanding overall experiences nationally. csl wins 5 awards outright and 3 jointly.
Global Mobile Network Experience Awards 2026
Opensignal sheds light on the difference in the experience seen by our users on different operators across the globe — to better inform users, operators and regulators.
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Benchmarking the global 5G experience
5G is still near the beginning of its decade-long era. No mobile technology stands still, so we must continue to analyze the real-world experience and see how it changes and improves.
Benchmarking the global 5G user experience – December update
Across these 15 countries analyzed, users see 5G download speeds that are 5 to 6 times faster than 4G. In every country 5G is much faster than 4G.
Hong Kong, November 2020, Mobile Network Experience
While last time csl tied with 3 as a joint winner, now csl wins the award outright and 3 has to accept a second place with a score of 71.7 and in a tie with CMHK.
Benchmarking the global 5G user experience – October update
Across these 15 countries analyzed, users see 5G download speeds that are 5 to 6 times faster than 4G. In every country 5G is much faster than 4G.
Global Mobile Network Experience Awards 2020
For the very first time Opensignal is providing a comprehensive comparison of mobile network experience globally at the operator-level across five key measures of mobile network experience.
Hong Kong, May 2020, Mobile Network Experience
The experience that SmarTone users enjoyed when playing multiplayer mobile games was Good with a score of 76.3 on a 0-100 scale.
Mobile Experience during the COVID-19 pandemic: 4G Download Speed
Globally, operators report mobile data use is increasing dramatically but Opensignal’s analytics demonstrate that despite these challenges the mobile experience is holding up well. Opensignal has seen only relatively small changes in users’ 4G Download Speeds in some countries, and none at all in other countries.

