Oman
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Oman
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Ooredoo becomes the outright winner of both Consistency Awards
Ooredoo claims the Consistent Quality award along with the Reliability Experience award. Both scores are improvements from our last report with Consistent Quality improving by over five percentage points and Reliability Experience improving by 19 points.
Vodafone wins all four Overall Experience awards
Vodafone once again wins all four Overall Experience awards outright. The operator saw improvement in their scores compared to our last report for Overall Games Experience, Download Speed Experience and Upload Speed Experience.
Omantel wins both the Overall and 5G Coverage Experience awards.
After winning both awards in our previous report, Omantel kept hold of both the Coverage Experience Awards. Omantel, however, has a lead of less than half a point over second placed Ooredoo. Omantel’s 5G Coverage Experience score is up 4% from the last report.
Omantel wins the 5G Video Experience Award and the 5G Download Experience awards outright
After a joint win in the last report, Omantel was able to capture the 5G Video Experience award. Omantel’s 5G Download Experience score has grown 11% since our last report, as its users experience, on average, 50 Mbps higher speeds than second placed Ooredoo.
Mobile Experience Awards
Market Overview
With similar findings to the previous report, Vodafone wins the most outright or joint awards with eight total wins. Oordeoo wins one more award jointly or outright in this report, now winning the Consistent Quality award outright. Omnatel is able to secure five awards and is now the outright winner of the 5G Video Experience award, improving on the last report.
In this report we examine the mobile network experience of the three main mobile network operators in Oman — Omantel, Ooredoo and Vodafone — over a period of 90 days starting on April 1, 2025, and ending on June 29, 2025, to see how they fared.
Overall Experience
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the Video Experience award outright with a score of 69.9 points on a 100-point scale and a lead of one point over second-placed Omantel's 68.5 points. Ooredoo comes third with a score of 66.7 points.
Omantel's score has increased by one point. Ooredoo's score has increased by one point. Vodafone's score hasn't changed a significant amount since the previous report.
Omantel and Vodafone place in the Very Good (68-78) category, while Ooredoo places one category lower, in Good (58-68).
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. A Good (58-68) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and little stalling.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the Games Experience award outright with a score of 75 points on a 100-point scale and a lead of one point over second-placed Ooredoo's 73.6 points. Omantel comes third with a score of 68 points.
Omantel's score has increased by three points. Ooredoo's score has increased by one point. Vodafone's score hasn't changed a significant amount since the previous report.
Vodafone places in the Good (75-85) category, while Omantel and Ooredoo place one category lower, in Fair (65-75).
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game. A Fair (65-75) rating means that users find the experience to be ‘average’. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the Download Speed Experience award outright with a score of 55.1Mbps and a lead of 1Mbps over second-placed Ooredoo's 53.8Mbps. Omantel comes third with a score of 52.5Mbps.
Ooredoo's score has increased by 10Mbps. Omantel's score has increased by 4Mbps. Vodafone's score has increased by 2Mbps.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the Upload Speed Experience award outright with a score of 18.2Mbps and a lead of 5Mbps over second-placed Ooredoo's 13Mbps. Omantel comes third with a score of 12.7Mbps.
Ooredoo's score has increased by 2Mbps. Vodafone's score has increased by 1Mbps. Omantel's score has increased by 1Mbps.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
In the previous report, the award was won by Omantel and Vodafone jointly. Omantel wins the 5G Video Experience award outright with a score of 76.1 points on a 100-point scale and a lead of one point over second-placed Vodafone's 74.8 points. Ooredoo comes third with a score of 72.2 points.
Omantel's score has increased by one point. Vodafone's score has decreased by one point. Ooredoo's score hasn't changed a significant amount since the previous report.
All operators place in the Very Good (68-78) category.
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the 5G Games Experience award outright with a score of 80.6 points on a 100-point scale and a lead of one point over second-placed Ooredoo's 79.2 points. Omantel comes third with a score of 71.9 points.
Omantel's score has increased by three points. Ooredoo's score has decreased by two points while Vodafone's score has decreased by only one point.
Ooredoo and Vodafone place in the Good (75-85) category, while Omantel places one category lower, in Fair (65-75).
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game. A Fair (65-75) rating means that users find the experience to be ‘average’. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
In the previous report, the award was won by Omantel. Omantel wins the 5G Download Speed award outright with a score of 280.2Mbps and a lead of 52Mbps over second-placed Ooredoo's 227.8Mbps. Vodafone comes third with a score of 124Mbps.
Ooredoo's score has increased by 36Mbps, Omantel's has increased by 28Mbps and Vodafone's score has decreased by 5Mbps.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
In the previous report, the award was won by Vodafone. Vodafone wins the 5G Upload Speed award outright again with a score of 29.2Mbps and a lead of 1Mbps over second-placed Ooredoo's 28Mbps. Omantel comes third with a score of 26.4Mbps.
Ooredoo's score has increased by 5Mbps while Omantel's score has increased by 2Mbps. Vodafone's score hasn't changed a significant amount since the previous report.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
National Analysis
In the previous report, the award was won by Omantel. Omantel wins the Coverage Experience award outright with a score of 8.3 points on a 10-point scale and a lead of less than one point over second-placed Ooredoo's 7.9 points. Vodafone comes third with a score of 5.6 points.
Vodafone's score has increased by less than one point. Omantel's and Ooredoo's scores haven't changed a significant amount since the previous report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
In the previous report, the award was won by Omantel. Omantel wins the 5G Coverage Experience award outright with a score of 4.9 points on a 10-point scale and a lead of one point over second-placed Ooredoo's 4.1 points. Vodafone comes third with a score of 2.8 points.
Vodafone's score has increased by one point while Ooredoo and Omantel’s scores have increased by less than one point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
In the previous report, the award was won by Ooredoo and Vodafone jointly. Ooredoo and Vodafone win the Availability award jointly with statistically tied scores of 97.5-97.6% and a lead of around two percentage points over third-placed Omantel's 95.5%.
Omantel's, Ooredoo's and Vodafone's scores haven't changed a significant amount since the previous report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
In the previous report, the award was won by Omantel and Vodafone jointly. Omantel and Vodafone win the 5G Availability award jointly again with statistically tied scores of 16.3-16.5% and a lead of around four percentage points over third-placed Ooredoo's 12.9%.
Omantel's, Ooredoo's and Vodafone's scores haven't changed a significant amount since the previous report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Consistency
National Analysis
In the previous report, the award was won by Vodafone. Ooredoo wins the Consistent Quality award outright with a score of 73.1% and a lead of two percentage points over second-placed Omantel's 70.9%. Vodafone comes third with a score of 62.4%.
Ooredoo's score has increased by five percentage points. Omantel's score has increased by one percentage point. Vodafone's score has decreased by 12 percentage points.
This metric measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
In the previous report, the award was won by Omantel, Ooredoo and Vodafone jointly. Ooredoo wins the Reliability Experience award outright with a score of 885 points on a 100-1000 point scale and a lead of 18 points over second-placed Omantel's 866 points. Vodafone comes third with a score of 833 points.
Ooredoo's score has increased by 18 points. Vodafone's score has decreased by 28 points. Omantel's score hasn't changed a significant amount since the previous report.
Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks. It consists of the following components:
% time connected — The proportion of time Opensignal users can successfully connect to a mobile network
Data Connectivity — the proportion of time when the network is available and the device can connect to the internet
Task completion — whether tasks initiated by the user’s device are completed
Sufficiency — The probability that (basic) tasks will be executed sufficiently well for the user
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience