Oman
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Oman
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Ooredoo expands its leadership, adding speed awards while retaining Reliability
Ooredoo remains the outright winner of the Reliability Experience award. It also becomes the sole winner of Download Speed Experience and 5G Upload Speed Experience and shares Games Experience and 5G Games Experience with Vodafone.
Vodafone’s overall lead has narrowed, though it still wins Upload Speed Experience outright
After winning all four Overall Experience awards outright in our July 2025 report, Vodafone now wins only Upload Speed Experience outright. It shares Video Experience with Omantel and Games Experience with Ooredoo
Omantel leads coverage and key 5G metrics, and wins Consistent Quality
Omantel holds on to both Coverage Experience and 5G Coverage Experience, and remains the outright winner of 5G Video Experience and 5G Download Speed Experience. It also takes the Consistent Quality award outright this time replacing Ooredoo as the last report winner.
Time on Network award are shared across operators
Ooredoo and Vodafone jointly win Time on Network. Note that Time on Network replaces the previously named Availability metric from Q4 2025 onward.
Mobile Experience Awards
Market Overview
In this report, Ooredoo wins Download Speed Experience and Reliability Experience outright, and jointly winning Time on Network. Looking at overall award distribution, Omantel and Ooredoo each record six total award wins and Vodafone records five total award wins when joint wins are counted as wins. Omantel’s total comprises five outright wins and one joint win; Ooredoo’s total comprises three outright wins and three joint wins; Vodafone’s total comprises one outright win and four joint wins.
From a regulatory perspective, Oman’s Telecommunications Regulatory Authority (TRA) completed a nationwide 3G shutdown program and upgraded networks to 4G/5G, following a phased approach that began in Q3 2024 (with a temporary technical exception for some 3G sites around Muscat International Airport). The TRA stated that the 3G sunset enabled spectrum reuse for more advanced technologies (including 4G, 5G and IoT), helped drive upgrades to more than 5,600 sites nationwide, and contributed to 4G coverage reaching 99% of the Sultanate while 5G coverage reached 90%.
In parallel, the TRA has continued to strengthen its quality-of-service (QoS) monitoring and transparency agenda. For 2025, the Authority announced extensive field testing across all governorates, including major tourist destinations, key roads, airports, and industrial cities—-covering KPIs such as signal strength, coverage, upload/download speeds, voice call quality, video streaming performance and social media application performance.
Omantel has framed its investment program around a broader shift toward a regional digital technology positioning—-highlighting 98% 4G and 92% 5G coverage, expansion of nationwide fiber infrastructure and ongoing cloudification—and subsequently announced a major network upgrade designed to unlock 5G Standalone (SA) capabilities. Ooredoo has emphasized radio modernization and efficiency, including trials of advanced 5G antenna technology intended to improve coverage and speeds while lowering energy use and reducing site equipment footprint. Vodafone has continued to pursue a digital-first challenger model supported by a rapid 5G build-out and customer scaling, including milestones around nationwide 5G rollout, cloud-based infrastructure and customer acquisition/transition partnerships.
As highlighted in our latest Spectrum and Network Evolution insights for MENA, Vodafone Oman is the only operator in the region that uses low-band 700MHz spectrum for 5G connectivity, which supports wider outdoor coverage and improved indoor penetration.
In this report we examine the mobile network experience of the three main mobile network operators in Oman — Omantel, Ooredoo and Vodafone — over a period of 90 days starting on October 1, 2025, and ending on December 29, 2025, to see how they fared.
Overall Experience
National Analysis
Omantel and Vodafone win the Video Experience award jointly with statistically tied scores of 69-69.4 points on a 100-point scale and a lead of around two points over third-placed Ooredoo's 67.1 points.
Omantel's score has increased by one point. Ooredoo's and Vodafone's scores haven't changed a significant amount since the previous report.
Omantel and Vodafone place in the Very Good (68-78) category, while Ooredoo places one category lower, in Good (58-68).
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. A Good (58-68) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and little stalling.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
Ooredoo and Vodafone win the Games Experience award jointly with statistically tied scores of 74.8-75.2 points on a 100-point scale and a lead of around four points over third-placed Omantel's 71.3 points.
Omantel's score has increased by three points. Ooredoo's score has increased by one point. Vodafone's score hasn't changed a significant amount since the previous report.
Vodafone places in the Good (75-85) category, while Omantel and Ooredoo place one category lower, in Fair (65-75).
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game. A Fair (65-75) rating means that users find the experience to be ‘average’. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
Ooredoo wins the Download Speed Experience award outright with a score of 68.8Mbps and a lead of 8Mbps over second-placed Omantel's 61.2Mbps. Vodafone comes third with a score of 51.8Mbps.
Ooredoo's score has increased by 15Mbps. Omantel's score has increased by 9Mbps. Vodafone's score has decreased by 3Mbps.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
In the previous report, Vodafone won the Upload Speed Experience award. In this report, Vodafone retains its Upload Speed Experience leadership, winning the award outright once again with a score of 17.3Mbps and a lead of 2Mbps over second-placed Ooredoo's 15.2Mbps. Omantel comes third with a score of 13.3Mbps.
Ooredoo's score has increased by 2Mbps. Omantel's score has increased by 1Mbps. Vodafone's score has decreased by 1Mbps.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
In the previous report, the 5G Video Experience award was won by Omantel. In this report, Omantel wins the 5G Video Experience award outright with a score of 77 points on a 100-point scale and a lead of two points over second-placed Vodafone's 75.2 points. Ooredoo comes third with a score of 72.9 points.
Omantel's score has increased by one point. Ooredoo's and Vodafone's scores haven't changed a significant amount since the previous report.
All operators place in the Very Good (68-78) category.
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
In the previous report, the 5G Games Experience award was won by Vodafone. In this report, Ooredoo and Vodafone win the 5G Games Experience award jointly with statistically tied scores of 80.8-81.3 points on a 100-point scale and a lead of around four points over third-placed Omantel's 76.9 points.
Omantel's score has increased by five points. Ooredoo's score has increased by two points. Vodafone's score hasn't changed a significant amount since the previous report.
All operators place in the Good (75-85) category.
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
In the previous report, the 5G Download Speed award was won by Omantel. In this report, Omantel wins the 5G Download Speed award outright with a score of 297.3Mbps and a lead of 33Mbps over second-placed Ooredoo's 264Mbps. Vodafone comes third with a score of 119.7Mbps.
Ooredoo's score has increased by 36Mbps. Omantel's score has increased by 17Mbps. Vodafone's score hasn't changed a significant amount since the previous report.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
In the previous report, the 5G Upload Speed award was won by Vodafone. In this report, Ooredoo wins the 5G Upload Speed award outright with a score of 34.3Mbps and a lead of 3Mbps over second-placed Vodafone's 31.2Mbps. Omantel comes third with a score of 29.1Mbps.
Ooredoo's score has increased by 6Mbps. Omantel's score has increased by 3Mbps. Vodafone's score has increased by 2Mbps.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
National Analysis
In the previous report, the Coverage Experience award was won by Omantel. In this report, Omantel wins the Coverage Experience award outright with a score of 8.3 points on a 10-point scale and a lead of less than one point over second-placed Ooredoo's 7.8 points. Vodafone comes third with a score of 5.8 points.
Vodafone's score has increased by less than one point. Omantel's and Ooredoo's scores haven't changed a significant amount since the previous report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
In the previous report, the 5G Coverage Experience award was won by Omantel. In this report, Omantel wins the 5G Coverage Experience award outright with a score of 5.2 points on a 10-point scale and a lead of one point over second-placed Ooredoo's 4.4 points. Vodafone comes third with a score of 3.2 points.
Vodafone's score has increased by less than one point. Ooredoo's score has increased by less than one point. Omantel's score has increased by less than one point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
In the previous report, the Time on Network award was won by Ooredoo and Vodafone jointly. In this report, Ooredoo and Vodafone win the Time on Network award jointly with statistically tied scores of 96.7-97.1% and a lead of around two percentage points over third-placed Omantel's 94.8%.
Omantel's, Ooredoo's and Vodafone's scores haven't changed a significant amount since the previous report.
Prior to Q4 2025, Time on Network was referred to as Availability in Opensignal reports.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
Consistency
National Analysis
In the previous report, the Consistent Quality award was won by Ooredoo. In this report, Omantel wins the Consistent Quality award outright with a score of 76.9% and a lead of less than one percentage point over second-placed Ooredoo's 76.5%. Vodafone comes third with a score of 71.6%.
Vodafone's score has increased by nine percentage points. Omantel's score has increased by six percentage points. Ooredoo's score has increased by three percentage points.
This metric measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
In the previous report, the Reliability Experience award was won by Ooredoo. In this report, Ooredoo wins the Reliability Experience award outright with a score of 895 points on a 100-1000 point scale and a lead of 25 points over second-placed Omantel's 870 points. Vodafone comes third with a score of 845 points.
Vodafone's score has increased by 13 points. Ooredoo's score has increased by 10 points. Omantel's score hasn't changed a significant amount since the previous report.
Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks. It consists of the following components:
% time connected — The proportion of time Opensignal users can successfully connect to a mobile network
Data Connectivity — the proportion of time when the network is available and the device can connect to the internet
Task completion — whether tasks initiated by the user’s device are completed
Sufficiency — The probability that (basic) tasks will be executed sufficiently well for the user
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience