Thailand, June 2025, Mobile Network Experience
AIS is the most awarded operator for the overall awards, with five outright wins. DTAC wins two awards outright and two jointly in the most recent report. Lastly, TrueMoveH shares two awards.
Global Mobile Network Experience Awards 2026
Opensignal sheds light on the difference in the experience seen by our users on different operators across the globe — to better inform users, operators and regulators.
Filter Insights based on network type, content type or topic.
Southeast Asia: Connecting the dots between economic activity and mobile experience
We found a strong correlation between mobile Download Speed Experience and the GDP per capita of countries across southeast and south Asia. Our approach revealed a completely different landscape compared with looking at Download Speed Experience, Games Experience or other measures of mobile network experience in isolation.
The State of Mobile Video Experience 2019
In one year mobile Video Experience has significantly improved in 59% of 100 countries analyzed. But the U.S. is lagging behind on mobile video as carriers face a spectrum crunch. Uniquely, Opensignal tests mobile video streaming at scale and does not estimate video experience based on speed tests or other indirect measurements.
Thailand, November 2019, Mobile Network Experience
The mobile network experience in Thailand is improving. In this report, we've seen 4G Availability in the country continue to grow — passing the 90% milestone for one operator.
ประเทศไทย, พฤศจิกายน 2019, ประสบการณ์เครือข่ายมือถือ
AIS ยังคงได้รับรางวัลความพร้อมใช้งานของเครือข่าย 4G ของเรา อย่างไรก็ตามผู้ใช้ในแต่ละเครือข่ายทั้งสามเครือข่ายพบคะแนนเพิ่มขึ้นประมาณร้อยละ 3 ทั้งนี้ AIS ได้ก้าวผ่านหลักชัยที่ร้อยละ 90 ในขณะที่ผู้ให้บริการรายอื่นกำลังไล่ตามมาติดๆ นี่คือคะแนนที่น่าประทับใจอย่างยิ่งจากความคาดหวังของเราในตลาดมือถือที่เติบโตอย่างต่อเนื่อง.
Comparing users across Singtel group highlights Voice, Video and Download speed differences
Opensignal has analyzed the experience of our users across Singtel group’s mobile operator subsidiaries and regional associates. We found that while there is a big gap between Singtel's wholly-owned entities in Singapore and Australia (Optus) and the rest in Download Speed Experience, the gap was narrower for both Voice App Experience and Video Experience.
The State of Mobile Voice App Experience
Voice apps offer flexibility across a number of devices and networks, and have soared in popularity as smartphones become more and more ubiquitous.But what's the mobile user experience like on these voice apps
on today's mobile networks?
Mobile video in Thailand is slow to load and experiences frequent interruptions
<span>In our recent </span><a href="https://www.opensignal.com/reports/2019/05/thailand/mobile-network-experience">Mobile Network Experience report on Thailand</a>, we found that Thai operators excelled in 4G Availability, providing a level of 4G access nearly unmatched in Southeast Asia, but we also identified one area where Thailand needed a lot of improvement.

