Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Telenor earns the title of Best Network. This recognition goes to those operators providing outstanding overall experiences nationally in key Opensignal metrics: Reliability Experience, Consistent Quality, Download Speed Experience and Coverage Experience. In this report, Telenor wins two of these outright — offering best Download Speed Experience (126.6Mbps) and Coverage Experience (8.6/10) — and also featuring leading scores in measures of Consistent Quality and Reliability Experience.
Coming as a change from the last report, Telenor is now the outright winner of the 5G Coverage Experience award, scoring 5.9 points on a 10-point scale and narrowly edging Telia’s 5.8 points. Telenor also remains the sole winner of the (overall) Coverage Experience award. Opensignal’s Coverage Experience metrics measure the extent of network coverage across populated areas of the country.
Telenor retains the four experience measures around network throughput – winning Download Speed Experience award outright with 126.6Mbps; 5G Download Speed with 258.1Mbps; Upload Speed Experience with 13.6Mbps; and 5G Upload Speed 27.4Mbps. This means our Telenor users see the fastest throughput speeds when downloading or uploading data — both across all network generations and on 5G.
Telia remains the outright winner for 5G Games Experience with 87.4 points — maintaining its lead from the previous report. Overall Games Experience remains shared, as all three operators stay statistically tied at 81.4–82.4 points.
Telenor and Telia again share the Video Experience award with scores of 73.9–74.9 points, similar to the previous report. On 5G, both also remain joint leaders, scoring 76.3–76.8 points, ahead of ice.
Telenor has once again emerged as the dominant force in Norway’s mobile landscape, retaining its Best Network title and standing out as the most-awarded operator in Opensignal’s November 2025 report. From the awards grid, Telenor secures six outright wins and five joint wins, leading in 11 out of 15 measured categories. Telia follows with two outright and six joint wins, while ice collects five joint wins, according to real-world experience data recorded by our users.
The Norwegian operators continue their move away from legacy technologies. Ice was the first to complete its 2G shutdown on May 27, 2025, while Telia is following with a phased regional decommissioning running from August through December. In contrast, Telenor has chosen to postpone its 2G sunset until December 31, 2027, citing the need to safeguard critical services — a rationale echoed across many global markets that have also delayed their GSM switch-offs. Both operators and regulators emphasize the need for remaining IoT and voice endpoints to migrate to 4G or 5G.
The year 2025 has also marked an important shift in Norway’s roaming environment. Ice, owned by Lyse, began transitioning its national roaming from Telia to Telenor on January 1 under a three-year agreement. Lyse and Telenor indicated that roaming traffic would be migrated over the first three quarters of 2025, and Ice has since updated its customer guidance to show Telenor as its national roaming partner.
Nkom’s final decision from April 9, 2024, maintains Telenor’s designation as having significant market power in wholesale mobile access and call origination. The ruling obliges the operator to meet reasonable requests for national roaming, MVNO and service-provider access on non-discriminatory terms. The full details are available in the decision document.
As the market evolves, operators are pursuing distinct strategies to strengthen their networks. Telenor is nearing completion of its nationwide 5G rollout, slated to finish during 2025, while advancing multi-vendor 5G standalone and slicing trials to unlock enterprise applications. Financially, Telenor’s management forecasts in its Q3 2025 report low-to-mid single-digit Nordic EBITDA growth through 2030, supported by lower capex trends in 5G and fiber. The company also moved to bolster its fixed access portfolio by acquiring GlobalConnect’s consumer fiber business.
Telia, for its part, is investing in modernization by introducing a cloud-native 5G standalone core from Nokia across the Nordics and extending its RAN partnership with Ericsson for another four years. The operator reports 99% 5G population coverage in Norway at the end of 2024, also achieving major energy efficiency improvements. In line with its strategic refocus, Telia has agreed to sell its TV & Media division to sharpen its connectivity-centric business.
Ice, owned by Lyse, has activated a nationwide 5G standalone (SA) core, deploying dedicated network slices for high-demand users such as the Norwegian Armed Forces. The company utilizes Mavenir for its core network and Nokia for its RAN, with Lyse’s fiber infrastructure providing backhaul.
Beyond mobile networks, broadband policy continues to underpin national connectivity. Nkom’s most recent survey shows Norway on track to achieve its target of 100Mbps for all households by the end of 2025, with 99.1% already covered in 2024. This provides a strong fixed-wireless foundation for mobile competition and 5G fixed wireless access.
This report examines the mobile network experience of Norway’s three main operators — Telenor, Telia and ice — over a 90-day period beginning August 1 and ending October 29, 2025, evaluating their comparative performance during this key phase in the nation’s mobile evolution.
In this report the winners are now Telenor and Telia, sharing the Video Experience award with statistically tied scores of 73.9-74.9 points on a 100-point scale — around one point ahead of third-placed ice (73.7 points).
Telenor, Telia and ice have not changed a significant amount since the previous report.
All operators place in the Very Good (68-78) category.
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
Like in the previous report, Telenor, Telia and ice share the Games Experience award with statistically tied scores of 81.4-82.4 points on a 100-point scale.
Telia's score has increased by four points. Telenor's score has increased by four points. ice's score has increased by three points.
All operators place in the Good (75-85) category.
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
Like in the previous report, Telenor wins the Download Speed Experience award outright with a score of 126.6Mbps and a lead of 29Mbps over second-placed Telia's 97.3Mbps. ice comes third with a score of 76.1Mbps.
ice's score has increased by 14Mbps. Telia's score has increased by 4Mbps. Telenor's score hasn't changed a significant amount since the previous report.
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
Like in the previous report, Telenor wins the Upload Speed Experience award outright with a score of 13.6Mbps and a lead of 1Mbps over second-placed ice's 12.9Mbps. Telia comes third with a score of 12.3Mbps.
Telenor's score has decreased by 6Mbps. Telia's score has decreased by 5Mbps. ice's score has decreased by 3Mbps.
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
In this report the winners are now Telenor and Telia, sharing the 5G Video Experience award with statistically tied scores of 76.3-76.8 points on a 100-point scale — around one point ahead of third-placed ice (75.8 points).
ice's score has decreased by one point. Telia's score has decreased by one point. Telenor's score has decreased by one point.
All operators place in the Very Good (68-78) category.
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
Like in the previous report, Telia wins the 5G Games Experience award outright with a score of 87.4 points on a 100-point scale and a lead of one point over second-placed Telenor's 86.1 points. ice comes third with a score of 84.9 points.
Telenor's score has increased by three points. Telia's score has increased by two points. ice's score has increased by two points.
Telenor and Telia place in the Excellent (85 or above) category, while ice places one category lower, in Good (75-85).
An Excellent (85 or above) rating means that the vast majority of users deem this network experience acceptable. Nearly all users feel like they have control over the game and they receive immediate feedback on their actions. There is not a noticeable delay in almost all cases. A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
Like in the previous report, Telenor wins the 5G Download Speed award outright with a score of 258.1Mbps and a lead of 85Mbps over second-placed Telia's 173Mbps. ice comes third with a score of 146.3Mbps.
Telenor's score has decreased by 26Mbps. ice's score has decreased by 19Mbps. Telia's score has decreased by 12Mbps.
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
Like in the previous report, Telenor wins the 5G Upload Speed award outright with a score of 27.4Mbps and a lead of 3Mbps over second-placed Telia's 24.5Mbps. ice comes third with a score of 22.9Mbps.
Telenor's score has decreased by 11Mbps. Telia's score has decreased by 10Mbps. ice's score has decreased by 9Mbps.
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Like in the previous report, Telenor wins the Coverage Experience award outright with a score of 8.6 points on a 10-point scale and a lead of less than one point over second-placed Telia's 8.1 points. ice comes third with a score of 5.9 points.
ice's score has increased by one point. Telenor's score has increased by less than one point. Telia's score hasn't changed a significant amount since the previous report.
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
In this report the winner is now Telenor, taking the 5G Coverage Experience award outright with a score of 5.9 points on a 10-point scale and a lead of less than one point over second-placed Telia's 5.8 points. ice comes third with a score of 3.2 points.
ice's score has increased by one point. Telenor's score has increased by one point. Telia's score has increased by one point.
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
In this report the winners are now Telia and ice, sharing the Time on Network award with statistically tied scores of 99.4-99.5% and a lead of less than one percentage point over third-placed Telenor's 99.2%.
Previously, this award was called Availability. Telia's score has increased by one percentage point. Telenor's score has increased by less than one percentage point, while ice's score hasn't changed a significant amount since the previous report.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
In this report the winners are now Telia and ice, sharing the Time on 5G award with statistically tied scores of 15.9-16.3% and a lead of around one percentage point over third-placed Telenor's 14.8%.
Previously, this award was called 5G Availability. ice's score has increased by four percentage points. Telenor's score has decreased by one percentage point. Telia's score hasn't changed a significant amount since the previous report.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on 5G shows the proportion of time Opensignal users with a 5G device and a 5G subscription utilised an active 5G connection.
In this report, we introduce our enhanced definition of 5G Availability. This metric now represents the proportion of time 5G users have access to a 5G signal — regardless of whether they are actively using a 5G connection.
Telia wins our 5G Availability award with a score of 93%, meaning its 5G users spent the highest share of time with access to 5G signal. This places Telia ahead of Telenor (85.7%) and ice (80.8%), whose users also enjoyed substantial 5G signal presence.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had a 5G connection, whether or not it was used.
In this report the winners are now Telenor and ice, sharing the Consistent Quality award with statistically tied scores of 86.6-87% and a lead of around two percentage points over third-placed Telia's 84.3%.
Telia's score has increased by one percentage point. Telenor's score has decreased by two percentage points. ice's score hasn't changed a significant amount since the previous report.
This metric measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
In this report the winners are now Telenor, Telia and ice, as all operators share the Reliability Experience award with statistically tied scores of 942-946 points on a 100-1000 point scale.
Telia's score has increased by 37 points. Telenor's score has increased by 32 points. ice's score has increased by 20 points.
Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks. It consists of the following components:
% time connected — The proportion of time Opensignal users can successfully connect to a mobile network
Data Connectivity — the proportion of time when the network is available and the device can connect to the internet
Task completion — whether tasks initiated by the user’s device are completed
Sufficiency — The probability that (basic) tasks will be executed sufficiently well for the user
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience