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Indonesia

Opensignal reports and analyses are the definitive guide to understanding the true experience consumers receive on mobile and broadband networks.

Laporan dan analisis Opensignal adalah panduan definitif untuk memahami pengalaman sebenarnya yang diterima oleh pelanggan di jaringan nirkabel.
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Starlink in Indonesia — one year on 

By Chris Mills, Robert Wyrzykowski, September 2025

Starlink entered Indonesia in May 2024, with Elon Musk pledging to “bring connectivity to places that have low connectivity.” Yet, more than a year later, the picture is far more complex.

Experienced Speed Tiers vs. Subscribed Speed Tiers: The Bottleneck of Home Wi-Fi

By Andrey Popov, Simon Lumb, July 2025

In this insight, we look at the percentage of households in a country achieving specific broadband speed levels, based on real-world measurements taken from users’ devices. Unlike operators’ and regulators’ reported data on speed tier adoption, these indicators reflect the entire delivery path, from content source to household to device, offering a more accurate and comprehensive picture of a country’s broadband reality.

Indonesia, June 2025, Mobile Network Experience

By Robert Wyrzykowski, June 2025

It’s a two-horse race in Opensignal's latest Indonesia Mobile Network Experience report — as Telkomsel wins seven awards outright and one jointly, just ahead of IM3’s seven sole victories.

Indonesia in focus: charting a path to network excellence

By Sylwia Kechiche, June 2025

In this article, we explore Indonesia’s position in Opensignal’s Global Network Excellence Index, revealing the country’s strengths, persistent challenges, and policy levers that can accelerate progress toward digital excellence.

Indonesia, December 2024, Mobile Network Experience

By Robert Wyrzykowski, December 2024

Telkomsel leads the award count with seven outright and one joint win out of 15 awards available. The operator especially shines in the newly introduced 5G categories, where it comes first in all six 5G categories, either outright or jointly.

Indonesia, December 2024, Fixed Broadband Experience

By Robert Wyrzykowski, December 2024

Biznet leads the award count in Indonesia with three awards won outright and one jointly. Our fixed broadband users on this network enjoy the fastest speeds and the most reliable service among ISPs in Indonesia. XL comes first for Consistent Quality.

Local ISPs deliver inferior experience in Indonesia compared to the major ones

By Andrey Popov, Robert Wyrzykowski, November 2024

In this report, Opensignal takes a deeper dive into the experience of our fixed broadband users in Indonesia, to see how the experience differs depending on the type of Internet Service Provider (ISP) they subscribe to.