Indonesia’s fixed broadband market remains highly concentrated, with the incumbent Telkomsel accounting for the majority of fixed broadband connections. Through its IndiHome (fixed-line) and Orbit (FWA) brands, it maintains the widest footprint and population reach. However, smaller providers continue to grow.

The broadband penetration in Indonesia is slowly rising — up to just short of 25% as of December 2025 — leaving significant room for expansion. At the same time, the market is rapidly shifting toward fiber, which now accounts for over 90% of fixed broadband connections, while xDSL and cable continue to lose prevalence, according to TeleGeography.

Affordability and accessibility of services remain key barriers to adoption, prompting both public and private initiatives to expand coverage. One example is Internet Rakyat (“People’s Internet”), which aims to deliver 100Mbps services at low cost. Surge and MyRepublic, who both won regional licenses in the 1.4GHz spectrum auction, are already working on deploying 5G Fixed Wireless Access (FWA) services.

Surge has already launched services, offering speeds of up to 100Mbps for IDR100,000 (USD6) per month, including unlimited data and a free modem. MyRepublic has also launched its 5G FWA services — under the MyRepublic Air brand — starting in Jakarta and targeting regions across Sumatra, Kalimantan, Sulawesi, Bali, and Nusa Tenggara during its initial expansion. Alongside its planned 5G FWA rollout and merger with Moratelindo — which owns the Oxygen.id brand — MyRepublic is positioning itself to accelerate broadband expansion nationally. Meanwhile, Telkomsel intends to consolidate fiber optic assets owned by several state-owned enterprises, including Icon Plus, as part of efforts to strengthen its subsidiary InfraNexia as a dedicated fiber infrastructure business hub.

Indonesia’s geography — a vast, dispersed archipelago — continues to constrain fixed wireline broadband rollout, particularly in rural areas. This creates opportunities for alternative technologies, with satellite providers gaining traction. Starlink is attracting users both in rural and urban areas, with Lintasarta, a subsidiary of Indosat Ooredoo Hutchison (IOH), reporting more than fivefold growth in managed Starlink deployments in 2025.

In this report, we compare user experience across eight major fixed-line ISPs: Biznet Home, CBN, Icon Plus, IndiHome (Telkomsel fixed-line services), Indosat HiFi, MyRepublic, Oxygen.id, and XL SATU, using their consumer-facing brand names.

Opensignal analyzes real-world data from Indonesia’s fixed-line broadband users across five key measures of experience: Consistent Quality, Download Speed, Upload Speed, Video Experience, and Reliability Experience. Together, these metrics reflect how households use broadband in practice — from remote work and education to streaming and gaming. Our results cover a mix of fixed-line technologies (e.g., cable, FTTH, xDSL) and exclude Wi-Fi hotspot usage.

The analysis covers a 90-day period starting January 1, 2026, and includes results at national and regional levels, as well as across urban and rural areas.

Plan characteristics — for example, speed tiers or data caps — vary greatly by provider, and the mix of plans available affects the average experience results. Opensignal’s measurements capture users’ real-world experience, regardless of the plan they have purchased from their provider. This report analyzes the actual situation across all users’ plans. A user’s fixed broadband experience is also influenced by the router they are using.