Egypt
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Egypt
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
WE remains the leading operator for mobile experience in Egypt
WE has once again secured all four awards for Overall Experience — covering download and upload speeds, Video Experience, and Games Experience. WE users continue to benefit from both the fastest speeds and the highest quality of experience when streaming video or playing multiplayer games over cellular connections.
E& Egypt excels in 5G mobile experience
E& Egypt emerges as a clear winner in 5G Experience. The operator secures awards for 5G Video Experience, Games Experience, and Download Speed, along with a joint win for 5G Upload Speed. These results reflect the strong quality of service E& Egypt provides to its users when accessing data-intensive applications over 5G networks.
WE delivers the most consistent mobile experience in Egypt, while Vodafone offers the most reliable mobile experience
WE is recognized with the Consistent Quality award, and Vodafone takes the Reliability Experience award. Consistent Quality reflects whether a network is sufficient to support the requirements of common mobile applications at a level that is 'good enough' for typical tasks such as video calling or sharing images on social media. Reliability Experience measures users’ ability to connect to and successfully complete basic tasks. It considers the proportion of time users can access a network, maintain an internet connection, and complete essential activities reliably.
Vodafone leads in 5G Availability, Coverage Experience, and 5G Coverage Experience
Vodafone customers benefit from wider 5G availability across Egypt, winning Opensignal awards for 5G Availability, Coverage Experience, and 5G Coverage Experience. The Opensignal 5G Coverage Experience metric measures the extent of mobile networks in the locations where people live, work, and travel, reflecting the real-world availability of coverage that users expect. Vodafone’s win confirms its strong position in delivering extensive 5G coverage that aligns with the needs of its customers.
Mobile Experience Awards
Market Overview
Opensignal's latest assessment of Egypt's mobile network landscape highlights WE as the market leader, earning top rankings across all Overall Experience metrics, Consistent Quality and jointly winning Availability. WE stands as the outright winner in Video Experience, Games Experience, Download Speed Experience, Upload Speed Experience, and Consistent Quality — while sharing the Availability award with Orange. These findings underscore that WE users not only enjoy the fastest mobile speeds but also superior quality in other critical aspects of mobile network experience.
All four operators, Vodafone, Orange, E& Egypt, and Telecom Egypt (TE), have launched commercial 5G services starting June 2025. Coverage levels vary across operators. Vodafone currently operates around 2,000 5G sites nationwide, while Orange has rolled out service in high-traffic areas across all governorates. E& Egypt and TE have also confirmed their 5G launches, though details on their coverage footprints remain limited. All operators are providing 5G access at no additional charge. Vodafone customers only need to update their device settings to connect, while Orange customers with 3G SIMs must upgrade to a new SIM card. Orange’s 4G SIM users can access 5G simply by updating their device settings. These launches mark a significant step in Egypt’s connectivity advancement.
In this report we examine the mobile network experience of the four main mobile network operators in Egypt — E& Egypt, Orange, Vodafone and WE — over a period of 90 days starting on June 1, 2025, and ending on August 29, 2025, to see how they fared.
Overall Experience
National Analysis
WE users enjoy the best quality of experience while streaming on-demand mobile videos. WE wins the Video Experience award outright with a score of 58.2 points on a 100-point scale and a lead of five points over second-placed Vodafone's 53.2 points. E& Egypt comes third with 49.4 points. Orange comes fourth with 48.2 points.
Since the previous report, E& Egypt’s score has dropped by three points, while Orange, WE, and Vodafone each saw a two-point decline. With these scores, WE places in the Good (58-68) category, while Orange, Vodafone and E& Egypt place one category lower, in Fair (48-58).
Video Experience scores account for adaptive bitrate streaming (ABR), which allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
WE users continue to enjoy the best quality of experience while playing multiplayer mobile games over cellular connections. WE wins the Games Experience award with a score of 48.5 points on a 100-point scale and a lead of four points over second-placed E& Egypt's 44.7 points. Vodafone comes third with 44.2 points. Orange comes behind with 39.9 points.
WE’s score has increased by two points, while Vodafone and Orange each saw a two-point decline, and E& Egypt’s score remained largely unchanged compared to the previous report. Vodafone, E& Egypt, and WE fall within the Poor (40–65) range, whereas Orange is placed one tier lower in the Very Poor category (under 40).
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
WE wins the Voice App Experience award outright with a score of 73.5 points on a 100-point scale, leading Vodafone 70.8 by three points. E& Egypt places third with 70.3 points, while Orange follows in fourth with 69.1 points.
Orange's score has dropped by two points, while Vodafone, E& Egypt, and WE each recorded a one-point decline. As a result, all operators now fall within the Poor (66–74) category. A Poor (66-74) rating means that many users are dissatisfied. Call quality impairments are experienced by many users. Distortion, clicking sounds or silence are experienced during the call. These are perceptible and may be annoying.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
WE users experience the fastest download speeds in Egypt, averaging 26.2Mbps — a 9Mbps lead over Vodafone at 17Mbps. E& Egypt comes third with 16.6Mbps, while Orange comes last with 14.6Mbps.
Compared to September 2024, E& Egypt's score has decreased by less than one Mbps and Orange's, Vodafone's, and WE's scores haven't changed significantly.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
WE has the fastest mobile upload speed in Egypt. Users see average upload speeds of 6.1Mbps, which is 1Mbps faster than Vodafone's 5.1Mbps. E& Egypt comes third with 4.6Mbps, and Orange comes fourth with 4.1Mbps.
Vodafone’s score rose by 1Mbps, while WE and E& Egypt each saw a slight decline of less than 1Mbps. Orange’s score remains largely unchanged compared with the previous report.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
E& Egypt secures the 5G Video Experience award with a score of 73.1 points on a 100-point scale, finishing two points ahead of Vodafone at 71. WE ranks third with 68.6 points, followed by Orange with 65.7 points.
Vodafone, E& Egypt and WE place in the Very Good (68-78) category, while Orange places one category lower, in Good (58-68).
5G Video Experience scores account for adaptive bitrate streaming (ABR), which allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
E& Egypt wins the 5G Games Experience award outright with a score of 69.4 points on a 100-point scale, holding a five-point lead over Vodafone’s 64 points. Orange and WE follow in third, with scores between 56.6 and 58.3 points.
E& Egypt places in the Fair (65-75) category, while Orange, Vodafone and WE place one category lower, in Poor (40-65).
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
E& Egypt wins 5G Voice App Experience award with a score of 81.7 points on a 100-point scale, holding a close two-point lead over Vodafone’s 79.3 points and Orange 79.2. WE comes in last with 78.2 points.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
E& Egypt users enjoy the fastest 5G download speeds at 77.2Mbps, around 5Mbps quicker than Orange and WE, which are tied at 72.4–72.8Mbps. Vodafone users, meanwhile, see average speeds of 61.4Mbps.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Orange and E& Egypt users enjoy the fastest 5G upload speeds, with scores of 14.3–15Mbps. This is around 3Mbps faster than WE at 11.8Mbps, while Vodafone averages 11Mbps.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
National Analysis
Vodafone wins the 5G Coverage Experience award with 0.9 points on a 10-point scale, leading second-placed Orange by 0.4 points (0.5). e& Egypt and WE are joint third, both scoring 0.3 points—a result that underscores how limited 5G coverage remained across the market at this stage.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
In the previous report, the award was won by Orange, WE and E& Egypt jointly. However, in the current report, Orange and WE win the Availability award jointly with tied scores of 97.5-97.7%, leading Vodafone’s and E& Egypt’s tied 96.4-96.5%.
E& Egypt’s score decreased by one percentage point, while Vodafone declined slightly by less than one point. Orange and WE show no significant change compared with the previous report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
Vodafone wins the 5G Availability award outright with a score of 7.6%, leading second-placed Orange, E& Egypt and WE, which are tied at 3.9-4.3%. Vodafone’s score rose by seven percentage points, while WE increased by four, E& Egypt by three, and Orange by two.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Consistency
National Analysis
WE wins the Consistent Quality award outright with a score of 47%, leading Vodafone’s 43.1% by four points. E& Egypt comes third with 41.7%, and Orange comes fourth with 38.3%.
Since the previous report, E& Egypt’s score has dropped by eight percentage points, while WE, Orange, and Vodafone each saw a six-point decline.
Consistent Quality measures whether the network can support common mobile application requirements at a level ‘good enough’ for users to complete typical demanding tasks. It considers download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
Vodafone wins the Reliability Experience award outright with a score of 751 points on a 100-1000 point scale, around 28 points ahead of Orange, E& Egypt, and WE, which are statistically tied at 723-725 points.
Opensignal’s Reliability Experience measures the ability of users to connect to and successfully complete basic tasks on operators’ networks. It includes % time connected, data connectivity, task completion, and sufficiency.
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience