Egypt
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Egypt
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
WE dominates the awards table and remains Egypt’s Best Network
WE wins Opensignal’s Best Network award in Egypt claiming outright victories in Download Speed Experience, Consistent Quality, and Reliability Experience, alongside a joint win for Time on Network.
Vodafone extends its lead for 5G Coverage Experience
Vodafone retains the 5G Coverage Experience award, winning outright again with a score of 1.3 points on a 10-point scale. This puts Vodafone 0.7 points ahead of second-placed Orange (0.6), underlining its advantage in extending 5G reach across more places where users live, work, and travel.
e& Egypt continues to lead on 5G Experience
e& Egypt retains the top spot across the experience-based 5G metrics — 5G Video Experience, 5G Games Experience, 5G Voice App Experience, and 5G Download Speed — and it also shares the 5G Upload Speed award. e& delivers the fastest average 5G download speed at 75.8Mbps, ahead of second-placed WE (72.5Mbps).
WE wins the Reliability Experience and Consistent Quality awards outright
WE is the new Reliability Experience winner, climbing from 723 to 789 points since the pervious report and moving ahead of Vodafone (775). WE also widened its advantage for Consistent Quality, increasing to 59.2% (up from 47.0%).
Orange and e& Egypt share the 5G Upload Speed award
For the second consecutive report, 5G Upload Speed remains highly contested, with Orange Egypt and e& Egypt taking Joint Winner status. Orange recorded 14.5 Mbps and e& Egypt 14.3 Mbps — an important differentiator for uplink-heavy use cases such as video calls, live streaming, and social content uploads over 5G.
Vodafone extends its lead in Time on 5G
Vodafone retains the Time on 5G award, showing it connects users to an active 5G signal more often than any rival. Vodafone users spend 9.6% of their time on 5G, up from 7.6% in the previous report — an increase of 2.0 percentage points — close to double the time recorded on competing networks.
Mobile Experience Awards
Market Overview
Following the $3.5 billion spectrum agreement and the launch of Egypt’s National Spectrum Strategy 2026–2030, the Egyptian telecom market will enter a new phase of accelerated change. It’s the largest spectrum agreement in Egypt’s mobile industry in around 30 years, assigning an additional 410MHz — roughly equivalent to the total spectrum allocated over the previous three decades combined. This 410MHz is being released through a phased, multi-year programme, with spectrum delivery and operator payments staged through to 2030. In 2028, the Ministry of Communications and Information Technology (MCIT) and the National Telecom Regulatory Authority (NTRA) plan to release the 3.5GHz spectrum and renew current 2.6GHz licences. This will boost long-term 5G capacity and make licences more secure.
That policy reset matters because Egypt’s early 5G story has been defined by spectrum constraints. In our latest insight, Egypt’s 5G Journey: Readiness, Launch, and Early Performance we see that while users experience a clear uplift when connecting to 5G, it is still functioning largely as an overlay — limited by the availability of deep, contiguous mid-band spectrum needed to scale capacity.
In this report, WE secured the Best Network award and is also the most awarded operator driven by seven outright awards (Video Experience, Games Experience, Voice App Experience, Download Speed Experience, Upload Speed Experience, Consistent Quality and Reliability Experience) plus a joint win for Time on Network category. According to its latest disclosures, WE’s mobile subscriber base grew 9% year-on-year as of Q3 2025, validating the company's continuous network expansion. To sustain this momentum, WE implemented an organizational transformation at the end of 2025 to accelerate decision-making and streamline execution.
Under the latest spectrum strategy, Vodafone Egypt distinguishes itself as the only operator to publicly quantify its initial allocations. Notably, it secured an additional 2 x 10 MHz in the 1,800 MHz band, doubling its paired holding to 2 x 20 MHz (with rights extending to 2039). This spectrum backbone is fueling a rapid 5G expansion; Vodafone increased its 5G footprint from approximately 2,000 locations in June 2025 to over 3,000 urban areas by year-end—a 50% increase. This rollout momentum is reflected in this report, as Vodafone Egypt retains the 5G Coverage Experience award and improves its score from 0.9 in the previous report to 1.3 — an uplift of around 44%.
e& Egypt is accelerating its 5G evolution through a multi-year partnership with Ericsson, which provides the 5G radio equipment needed to drive high-performance capacity growth. Beyond physical hardware, the operator is focusing on long-term operational agility; it renewed its managed services agreement in January 2025 and, by October 2025, successfully transitioned its core network and IT systems to a cloud-native architecture.
Compared with the previous report, Orange’s results this time show a clearer split between consistency and speed. Reliability Experience improves slightly, and Consistent Quality records a strong 19% uplift. However, overall speeds move in the opposite direction: Download Speed Experience declines by 5.7%, and Upload Speed Experience falls by 10.7%, leaving Orange in last place on both overall speed measures.
In this report, we examine the mobile network experience of the four main mobile network operators in Egypt — e& Egypt, Orange, Vodafone Egypt, and WE — over a 90-day period from November 1, 2025, to January 29, 2026, to see how they fared.
Overall Experience
National Analysis
WE retains the Video Experience award from the previous report, winning outright with 60.3 points on a 100-point scale and leading second-placed Vodafone by 6.3 points (54.0). e& Egypt comes third with 49.5 points, followed by Orange in fourth place (48.5). Compared with the previous report, WE’s score has increased by two points and Vodafone’s by one point, while Orange’s and e& Egypt’s scores have not changed by a significant amount. WE is the only operator rated Good (58–68), while Vodafone, e& Egypt and Orange place one category lower in Fair (48–58). A Good (58–68) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and little stalling, while a Fair (48–58) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and substantial stalling. Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
WE retains the Games Experience award, winning outright with 49.0 points on a 100-point scale. Vodafone and e& Egypt are statistically tied for second place with scores in the 46.3–46.8 point range, leaving WE with a lead of around two points, while Orange ranks fourth (40.7). Compared with the previous report, Vodafone’s score has increased by three points, e& Egypt’s by two points and Orange’s by one point, while WE’s score has not changed by a significant amount. All four operators remain in the Poor (40–65) category — a level considered unacceptable by most users, who typically experience delays in gameplay, do not receive immediate feedback on their actions and often feel a lack of controllability.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
WE retains the Voice App Experience award from the previous report, winning outright with 74.6 points on a 100-point scale and leading second-placed Vodafone by 2.4 points (72.2). e& Egypt comes third (71.8), followed by Orange in fourth place (70.5). Since the previous report, all four operators’ scores have increased by around one point. WE now places in the Acceptable (74–80) category, while Vodafone, e& Egypt and Orange sit one category lower in Poor (66–74). An Acceptable (74–80) rating means that some users are satisfied, though some experience perceptible call quality impairments such as short-duration clicking sounds or distortion and/or insufficient volume, while listeners are generally able to comprehend without repetition. A Poor (66–74) rating means that many users are dissatisfied, with many experiencing perceptible and potentially annoying impairments such as distortion, clicking sounds or silence during the call.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
WE retains the Download Speed Experience award outright with a score of 25.5Mbps, leading second-placed Vodafone by 8.2Mbps (17.3Mbps). e& Egypt ranks third (16.4Mbps), while Orange places fourth (13.8Mbps). Compared with the previous report, Vodafone’s score has increased by less than 1Mbps, while WE’s and Orange’s scores have each decreased by around 1Mbps. e& Egypt’s score has not changed by a significant amount.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
WE wins the Upload Speed Experience award outright again with a score of 5.9Mbps, narrowly ahead of second-placed Vodafone (5.7Mbps). e& Egypt comes third (4.6Mbps), followed by Orange in fourth place (3.7Mbps). Since the previous report, Vodafone’s score has increased by around 1Mbps, while Orange’s score has decreased by less than 1Mbps. WE’s and e& Egypt’s scores have not changed by a significant amount.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
After e& egypt won the 5G Video Experience award in the previous report, it now takes the award outright with a score of 73.7 points on a 100-point scale, leading by around two points over second-placed Vodafone and WE, whose scores are statistically tied at 71.8-72.2 points. Orange remains fourth with 66.2 points. Since the last report, WE’s score has risen by four points and Vodafone’s by one point, while Orange’s and e& egypt’s scores have not changed a significant amount. Vodafone, e& egypt and WE are rated Very Good (68-78), while Orange is one category lower in Good (58-68), meaning users can, on average, stream video at 1080p or better with satisfactory loading times and little stalling on Very Good networks, and at 720p or better with satisfactory loading times and little stalling on Good networks. 5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
e& Egypt retains the 5G Games Experience award outright with a score of 69.6 points on a 100-point scale and a lead of 4.2 points over second-placed Vodafone (65.4). Orange and WE share third place with statistically tied scores of 60.4–61.7 points. Compared with the previous report, WE’s score has increased by four points, Orange’s by three points and Vodafone’s by around one point, while e& Egypt’s score has not changed by a significant amount.
Vodafone and e& Egypt are rated Fair (65–75), while Orange and WE are rated Poor (40–65). A Fair rating indicates an ‘average’ experience where the game is generally responsive and most users feel in control, though most notice some delay between actions and outcomes. A Poor rating indicates an experience most users find unacceptable, with delayed gameplay feedback and many users feeling a lack of controllability.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
e& Egypt retains the 5G Voice App Experience award outright with a score of 82.3 points on a 100-point scale. Orange and WE come next, statistically tied in the 80.8–81.0 range, while Vodafone ranks fourth (80.2). Compared with the previous report, WE’s score has increased by three points, Orange’s by two points and Vodafone’s by around one point, while e& Egypt’s score has not changed by a significant amount.
All four operators place in the Good (80–87) category, indicating that many users are satisfied, with some experiencing minor quality impairments such as a background that is sometimes hazy or not loud enough, and clicking sounds or distortion very rarely present.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
e& Egypt retains the 5G Download Speed award outright with a score of 75.8Mbps. Orange and WE come next, statistically tied in the 70.6–72.5Mbps range, while Vodafone ranks fourth (57.3Mbps). Compared with the previous report, Vodafone’s score has decreased by around 4Mbps, while Orange’s, e& Egypt’s and WE’s scores have not changed by a significant amount.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Orange and e& Egypt retain the 5G Upload Speed award, again winning jointly with statistically tied scores of 14.3–14.5Mbps. They lead by around 2Mbps over Vodafone and WE, which are statistically tied in the 12.2–12.6Mbps range. Compared with the previous report, Vodafone’s score has increased by around 2Mbps, while Orange’s, e& Egypt’s and WE’s scores have not changed by a significant amount.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
National Analysis
Vodafone retains the 5G Coverage Experience award outright with a score of 1.3 points on a 10-point scale. It leads second-placed Orange (0.6) by 0.7 points, while e& Egypt ranks third (0.5) and WE places fourth (0.4). Compared with the previous report, Vodafone’s, Orange’s, e& Egypt’s and WE’s scores have each increased by less than one point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
Orange and WE retain the Time on Network award, again sharing Joint Winner status with statistically tied scores of 97.7–97.8%. They lead third-placed Vodafone by around one percentage point (96.7%), while e& Egypt comes fourth (96.2%). Compared with the previous report, Vodafone’s score has increased by less than one percentage point and e& Egypt’s has decreased by less than one percentage point, while Orange’s and WE’s scores have not changed by a significant amount. Prior to Q4 2025, Time on Network was referred to as Availability in Opensignal reports.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
Vodafone wins the Time on 5G award outright with a score of 9.6%, leading by around four percentage points over second-placed e& Egypt and WE, which are statistically tied at 5.0–6.1%. Orange ranks fourth (4.5%). Compared with the previous report, Vodafone’s and e& Egypt’s scores have each increased by around two percentage points, while Orange’s and WE’s scores have not changed by a significant amount.
Time on 5G measures the percentage of time users with a 5G device are actively connected to a 5G network bearer, indicating how often data traffic is actually carried over 5G rather than 4G. Prior to Q4 2025, Time on 5G was referred to as 5G Availability in Opensignal reports.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on 5G shows the proportion of time Opensignal users with a 5G device and a 5G subscription utilised an active 5G connection.
National Analysis
Vodafone wins the 5G Availability award outright with a score of 37.5%, leading second-placed e& Egypt by 8.2 percentage points (29.3%). Orange and WE share third place with statistically tied scores of 20.0–20.4%. 5G Availability measures the percentage of time users with a 5G device and subscription detect a 5G signal, regardless of whether their data traffic is actively using 5G or remains anchored on 4G. The 5G Availability metric’s definition was updated in Q4 2025 as part of refinement of our metric framework.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had a 5G connection, whether or not it was used.
Consistency
National Analysis
WE retains the Consistent Quality award outright with a score of 59.2% and an 10.6 percentage point lead over second-placed e& Egypt (48.6%). Vodafone ranks third (48.0%), while Orange places fourth (45.6%). Compared with the previous report, WE’s score has increased by 12 percentage points, Orange’s by seven percentage points, e& Egypt’s by seven percentage points and Vodafone’s by five percentage points.
This metric measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
WE wins the Reliability Experience award outright with 789 points on a 100–1000 point scale, moving ahead of second-placed Vodafone (775) by 14 points. e& Egypt ranks third (762), followed by Orange in fourth place (740). Compared with the previous report, WE’s score has increased by 66 points, e& Egypt’s by 37, Vodafone’s by 24 and Orange’s by 17.
Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks, based on % time connected (the proportion of time Opensignal users can successfully connect to a mobile network), Data Connectivity (the proportion of time when the network is available and the device can connect to the internet), Task completion (whether tasks initiated by the user’s device are completed) and Sufficiency (the probability that (basic) tasks will be executed sufficiently well for the user).
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience