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Spain

Fixed Broadband Experience
October 2025

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst Data Collection Period: May 29 - Aug 25, 2025

Spain

Fixed Broadband Experience
October 2025

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst

Data Collection Period: May 29 - Aug 25, 2025

Key Findings

National

Jazztel leads across all five measures of the fixed broadband experience

Jazztel stands atop the winners’ podium across all five categories – Consistent Quality, Download Speed, Upload Speed, Video Experience, and Reliability Experience – each as an outright winner. Users on Jazztel therefore enjoy the most consistent and reliable experience, alongside the fastest national average speeds (155.5Mbps download and 121.7Mbps upload) and the strongest Reliability score (651 points on a 100-1000 scale).

Same network, different outcomes across MasOrange brands

Brands on the MasOrange footprint — such as Jazztel, Orange, Yoigo, MásMóvil, and regional providers like Euskaltel and R — do not perform identically. Jazztel’s price-leader role encourages uptake of higher-end FTTH packages, boosting its Speed and Reliability scores. However, Consistent Quality remains tightly clustered across MasOrange brands (Jazztel’s 79.2% only marginally ahead), reflecting how latency, jitter and loss are largely unaffected by headline speed tiers. In some regions, sister brands even match or slightly outperform Jazztel on CQ.

DIGI is Spain’s top disruptor

DIGI delivers the best broadband experience among operators outside the MasOrange group, placing second nationally in Consistent Quality (78.3%, less than one point behind Jazztel) and near the top on Video Experience (74.2 vs. Jazztel’s 74.5). This performance mirrors its commercial momentum, with CNMC data showing DIGI surpassing 10% share of fixed broadband lines and leading net adds in late 2024 and early 2025.

Regional

Jazztel dominates Reliability nationwide, but leadership rotates elsewhere

Jazztel is the outright leader in Reliability across all five regions – Central, East, North East, North West and South. Yet in Download Speed and Upload Speed, the picture is more competitive, where Orange, Euskaltel, and MásMóvil share regional wins with Jazztel, showing the role tier uptake and Wi-Fi home gateway setups can play in the market with shared access infrastructure.

Challenger DIGI makes its mark with regional lead

In the East, DIGI takes a standout win in Consistent Quality and ranks second for Reliability, showing that its disruptor strategy is resonating beyond national averages.

Market Overview

Spain continues to stand among the most developed broadband markets in Europe, thanks to its extensive fiber-to-the-home (FTTH) rollout. According to the national regulator, fiber-to-the-home access accounts for more than 90% of the nation’s 19 million fixed broadband lines as of mid-2025, according to the data from CNMC. A symbolic end of an era came earlier this year when Telefónica finally completed the nationwide copper switch-off after nearly seven years.

Industry consolidation has reshaped Spain’s fixed broadband market. In March 2024, MASMOVIL and Orange completed their merger, launching MASORANGE but continuing to operate under multiple brands — from premium Orange to value-for-speed Jazztel, as well as Yoigo, MásMóvil, and regional champions like Euskaltel and R. This portfolio now makes MASORANGE the largest single group of broadband customers, but only by a modest margin over incumbent Telefónica (Movistar). In parallel, Zegona finalized its acquisition of Vodafone Spain on May 31, 2024, after years of Vodafone’s relative stagnation under its former global parent. New ownership has pledged a more proactive approach, with early signs of subscriber recovery, profitability gains and revenue growth.

DIGI has emerged as the clear disruptor. Its low-cost, simple-bundle strategy has pushed it beyond 10% market share and allowed it to lead net adds across multiple quarters. This growth has intensified competition and forced incumbents into aggressive promotions and retention offers targeting DIGI’s base.

Several important network and policy developments have recently followed. On August 4, 2025, MASORANGE, Vodafone Spain and GIC created FibreCo, the country’s largest fiber optic company, combining footprints of around 12 million premises and 5 million customers in total. Meanwhile, Telefónica and Vodafone launched their wholesale joint venture Fiberpass on March 1, 2025, covering around 3.65 million premises.

Shortly after, the CNMC advanced deregulation of FTTH wholesale (NEBA) in competitive areas, with changes effective from 2026. This marks a significant turning point: in dense urban zones with overlapping fiber coverage from Movistar, MASORANGE, Vodafone and DIGI, regulated wholesale access will be lifted. The change will give incumbents greater pricing freedom, while increasing pressure on smaller providers that rely heavily on wholesale inputs.

The space for smaller wholesale-dependent players has already begun to shrink, a trend that will accelerate with deregulation of wholesale obligations. Spain is at the cutting edge of a global trend in which operators view fiber access networks as interchangeable, pushing them to maximize penetration on their own assets while sharing infrastructure through joint ventures such as FibreCo and Fiberpass. With networks converging, competition is shifting away from access and toward pricing, convergent bundles (mobile, TV, OTT), in-home Wi-Fi gateways and brand positioning.

This report covers Spain’s main internet service providers, including the six national operators (DIGI, Jazztel, Movistar, Orange, Vodafone, and Yoigo), as well as prominent regional providers (Euskaltel, R, Adamo, and Avatel Telecom). We also recently compared Spain’s broadband performance internationally in our study on Experienced vs. Subscribed Speed Tiers, which revealed that only 56% of Spanish users experienced device speeds of 100Mbps or higher over home Wi-Fi.

We analyze real-world data from Spanish fixed broadband users across five measures of user experience: Consistent Quality, Download Speed, Upload Speed, Video Experience, and Reliability Experience. Together, these metrics capture the many ways households rely on broadband, from remote work and education to video streaming and gaming.

We report using consumer-facing brand names. Plan characteristics — such as speed tiers or data caps — vary widely, and the distribution of plans influences average experience results. Our analysis reflects users’ actual experience, regardless of their subscribed plan, measured over a recent 90-day period in 2025.

National Fixed Broadband Experience

October 2025, Spain Report
Overall Experience

Category description:
The experience of our users across all of the broadband access delivery technologies used by the providers.

D
DIGI
J
Jazztel
M
Movistar
O
Orange
V
Vodafone
Y
Yoigo
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Consistent Quality
Download Speed
Upload Speed
Video Experience
Reliability Experience
Consistent Quality
% of tests
Jazztel
79.2
DIGI
78.3
Orange
77.2
Yoigo
76.8
Vodafone
74.4
Movistar
70.3
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Download Speed
in Mbps
Jazztel
155.5
Orange
143.9
Yoigo
128.0
DIGI
119.6
Vodafone
103.4
Movistar
99.3
04080120160
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Upload Speed
in Mbps
Jazztel
121.7
Orange
107.7
Yoigo
102.0
DIGI
92.1
Movistar
77.6
Vodafone
67.4
031.56394.5126
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Video Experience
in 0-100 points
Jazztel
74.5
DIGI
74.2
Orange
73.5
Yoigo
73.4
Vodafone
72.8
Movistar
71.7
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Reliability Experience
100-1000 points
Jazztel
651
DIGI
619
Orange
593
Yoigo
569
Vodafone
559
Movistar
502
100239378517656
The brackets represent confidence intervals.
Read why confidence intervals are important.
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Definitions

Broadband Consistent Quality measures how often a network, from the perspective of a single device once connectivity is established, meets the requirements for common applications. Broadband Consistent Quality uses six key performance indicators: download and upload speeds, latency, jitter, packet loss, and time to first byte, setting thresholds appropriate for individual rather than multiple device usage. Metrics represent the percentage of users’ tests meeting these performance thresholds to support activities like watching HD video, completing group video calls, and gaming across all hours of the day.

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Definitions

Measured in Mbps, Broadband Download Speed represents the typical everyday speeds a user experiences across a provider’s network.

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Definitions

Measured in Mbps, Broadband Upload Speed measures the average upload speeds for each internet service provider observed by our users across their fixed networks. Typically, upload speeds are slower than download speeds, but this often depends on the technology used for broadband connections.

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Definitions

Opensignal’s adaptive video experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's network. The metric measures users’ adaptive video experience using a Mean Opinion Score (MOS) approach inspired by International Telecommunication Union (ITU) studies which have derived a relationship between technical parameters of adaptive bitrate video streaming and the perceived video experience as reported by real people.

The videos tested are streamed directly from the world’s largest video content providers and include a wide selection of resolutions that dynamically match the network conditions, available bandwidth and device performance. Resolutions range from 144p to 2160p, which is also called 4K or UHD (Ultra High Definition). The model calculates a MOS score on a 0 to 100 scale by evaluating a number of parameters, including: the time to start playing the video, the quality of the video, the time playing each resolution, and the time spent re-buffering.

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Definitions

Opensignal's Broadband Reliability Experience measures the ability of a household to connect to the internet and to successfully complete 'uninterrupted' tasks across multiple devices, encompassing work and recreational activities. While Reliability incorporates and expands upon elements akin to Broadband Consistent Quality, it uniquely includes assessments of initial connectivity and continuous completion of tasks, making it more comprehensive in scenarios involving multiple simultaneous connections.

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Regional Fixed Broadband Experience

October 2025, Spain Report
Overall Experience

Category description:
The experience of our users across all of the broadband access delivery technologies used by the providers.

Overall Experience
Region
Consistent Quality
Download Speed
Upload Speed
Video Experience
Reliability Experience
Winner Masmovil
Joint Winners Jazztel Orange
Joint Winners Jazztel Masmovil Orange
Joint Winners DIGI Jazztel Masmovil
Winner Jazztel
Winner DIGI
Winner Jazztel
Winner Jazztel
Winner Jazztel
Winner Jazztel
Joint Winners Jazztel Orange
Joint Winners Jazztel Orange
Joint Winners Jazztel Orange
Winner Jazztel
Winner Jazztel
Winner Jazztel
Joint Winners Euskaltel Jazztel Orange
Joint Winners Euskaltel Jazztel Orange
Joint Winners DIGI Euskaltel Jazztel Vodafone
Winner Jazztel
Winner Jazztel
Winner Jazztel
Winner Jazztel
Joint Winners DIGI Jazztel Masmovil
Winner Jazztel
Fixed Broadband Experience | October 2025 | © Opensignal Limited
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Selected region
  • A-I
    • Central
    • East
  • J-R
    • North East
    • North West
  • S-Z
    • South
Consistent Quality
in Central
% of tests
Masmovil
81.7
Jazztel
80.1
Orange
79.6
Yoigo
79.3
DIGI
77.6
Vodafone
76.7
Movistar
73.3
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Download Speed
in Central
in Mbps
Orange
166.5
Jazztel
164.3
Masmovil
150.2
Yoigo
142.3
DIGI
128.0
Movistar
120.5
Vodafone
119.9
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Upload Speed
in Central
in Mbps
Jazztel
128.9
Orange
126.3
Masmovil
121.6
Yoigo
117.3
DIGI
99.0
Movistar
95.8
Vodafone
75.3
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Video Experience
in Central
in 0-100 points
Jazztel
74.9
DIGI
74.9
Masmovil
74.5
Orange
74.2
Yoigo
74.2
Vodafone
73.5
Movistar
72.7
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Reliability Experience
in Central
100-1000 points
Jazztel
664
Masmovil
644
Orange
632
DIGI
628
Yoigo
604
Vodafone
589
Movistar
545
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Consistent Quality
in East
% of tests
DIGI
79.1
Jazztel
78.6
Yoigo
77.8
Orange
75.8
Vodafone
74.4
Avatel Telecom
74.0
Movistar
70.2
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Download Speed
in East
in Mbps
Jazztel
152.3
Orange
134.9
Yoigo
130.8
DIGI
119.9
Vodafone
99.2
Movistar
94.8
Avatel Telecom
63.4
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Upload Speed
in East
in Mbps
Jazztel
119.1
Yoigo
105.5
Orange
102.0
DIGI
91.5
Movistar
74.5
Vodafone
64.5
Avatel Telecom
54.9
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Video Experience
in East
in 0-100 points
Jazztel
74.5
DIGI
74.2
Yoigo
73.5
Orange
73.5
Avatel Telecom
72.9
Vodafone
72.9
Movistar
71.5
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Reliability Experience
in East
100-1000 points
Jazztel
644
DIGI
618
Avatel Telecom
584
Orange
571
Yoigo
568
Vodafone
546
Movistar
494
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Consistent Quality
in North East
% of tests
Orange
80.2
Jazztel
79.7
Yoigo
78.2
DIGI
78.1
Vodafone
77.3
Euskaltel
74.8
Movistar
74.7
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Download Speed
in North East
in Mbps
Jazztel
160.7
Orange
156.3
Euskaltel
143.4
Yoigo
132.1
DIGI
124.2
Movistar
118.0
Vodafone
105.1
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Upload Speed
in North East
in Mbps
Jazztel
123.5
Orange
116.4
Euskaltel
110.5
Yoigo
105.5
DIGI
95.4
Movistar
90.6
Vodafone
71.9
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Video Experience
in North East
in 0-100 points
Jazztel
74.8
DIGI
74.1
Orange
73.7
Yoigo
73.5
Vodafone
73.2
Euskaltel
73.0
Movistar
72.9
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Reliability Experience
in North East
100-1000 points
Jazztel
664
Orange
628
DIGI
618
Euskaltel
617
Yoigo
603
Vodafone
595
Movistar
540
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Consistent Quality
in North West
% of tests
Jazztel
80.1
Orange
78.3
DIGI
77.5
Yoigo
75.5
R
75.2
Vodafone
74.1
Movistar
72.1
Euskaltel
68.8
Adamo
56.8
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Download Speed
in North West
in Mbps
Euskaltel
147.2
Jazztel
146.1
Orange
143.6
Yoigo
124.6
R
121.6
DIGI
113.2
Movistar
108.4
Vodafone
104.0
Adamo
96.4
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Upload Speed
in North West
in Mbps
Euskaltel
116.9
Jazztel
110.7
Orange
107.3
Yoigo
98.9
R
88.1
DIGI
86.1
Movistar
83.2
Vodafone
74.6
Adamo
71.4
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Video Experience
in North West
in 0-100 points
Jazztel
74.1
DIGI
73.8
Vodafone
73.5
Euskaltel
73.1
Yoigo
73.0
Orange
72.9
Adamo
72.3
Movistar
72.0
R
71.3
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Reliability Experience
in North West
100-1000 points
Jazztel
639
Orange
600
Adamo
595
DIGI
589
Yoigo
571
Euskaltel
569
R
562
Vodafone
561
Movistar
510
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Consistent Quality
in South
% of tests
Jazztel
79.3
Masmovil
78.5
DIGI
77.8
Orange
76.4
Yoigo
71.9
Vodafone
71.1
Avatel Telecom
71.0
Movistar
65.6
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Download Speed
in South
in Mbps
Jazztel
153.2
Orange
136.5
Masmovil
127.1
Yoigo
109.5
DIGI
108.7
Vodafone
95.1
Movistar
80.3
Avatel Telecom
56.1
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Upload Speed
in South
in Mbps
Jazztel
120.9
Masmovil
99.9
Orange
99.1
DIGI
84.4
Yoigo
82.0
Vodafone
61.7
Movistar
61.2
Avatel Telecom
46.4
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Video Experience
in South
in 0-100 points
Jazztel
73.9
DIGI
73.7
Masmovil
73.6
Orange
73.0
Yoigo
72.3
Avatel Telecom
71.6
Vodafone
71.5
Movistar
70.5
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Reliability Experience
in South
100-1000 points
Jazztel
639
Masmovil
607
DIGI
596
Orange
571
Vodafone
519
Yoigo
518
Avatel Telecom
507
Movistar
452
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Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.

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Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.

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