Denmark
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Denmark
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
Norlys wins Opensignal’s Best Network award in Denmark
Norlys wins both Download Speed Experience and Consistent Quality outright, and further jointly wins on Reliability Experience and Time on Network — the metrics combination that leads to Norlys securing the Best Network award in the country.
Norlys delivers Denmark’s fastest overall download speeds
Norlys wins Download Speed Experience outright with 118.8Mbps, ahead of second-placed 3, and ahead of Telenor and TDC that follow third with statistically similar results.
TDC leads Denmark for network coverage
TDC wins Coverage Experience outright with 9.3 points (on a 10-point scale), narrowly ahead of Telenor and Norlys, while 3 trails with 7.3 points. TDC also retains the 5G Coverage Experience award with 7.9 points. This shows that TDC users see the best geographic reach for both overall network coverage and 5G coverage experience.
Norlys wins Consistent Quality; and jointly leads for Reliability Experience with Telenor
Norlys wins the Consistent Quality award outright with 91.8% of our users' tests passing thresholds needed to support ‘good enough’ experience with common mobile app requirements. For Reliability Experience, Telenor and Norlys share the award with statistically tied scores of 963–966 points (on a 100–1000 scale), which shows that mobile users on Telenor and Norlys are most likely to connect and successfully complete everyday tasks on their smartphones.
Norlys users spend the most time actively connected to 5G
Norlys wins the Time on 5G award which indicates how often users with a 5G device are actively using a 5G bearer, rather than remaining anchored on 4G. Norlys’ users spend 29% of their time on 5G, ahead of other operators in Denmark. In contrast, 5G Availability results are statistically similar across all operators (92.7 – 94.1%), suggesting 5G signal is broadly covering users in Denmark most of the time, even when users are not actively carrying traffic over 5G.
The fastest 5G networks in Denmark are with 3 and Telenor
3 wins the 5G Download Speed award outright with 286.8Mbps, while Telenor takes the 5G Upload Speed award outright with 36.4Mbps.
Mobile Experience Awards
Market Overview
The award results in this report highlight Norlys’ leadership in Denmark’s mobile network experience. Norlys tops the table with three outright wins and six shared awards, nine in total. Telenor is close behind with two outright and five shared awards, seven overall. 3 collects one outright and four shared awards, five in total, while TDC takes two outright and two shared, four overall.
Norlys earns the Best Network accolade, underpinned by outright wins for Download Speed Experience and Consistent Quality, alongside shared victories in Reliability Experience and Time on Network.
Norlys’ progress owes much to scale and a clear investment strategy, executed via TNN (TT-Netvaerket), the country’s largest shared mobile network run as a joint venture with Telenor. The ambition to add new antenna locations at more than 200 sites in 2025 was followed by an extended partnership with Nokia to modernise and automate the radio network.
Over the past year, oversight of telecom competition regulation in Denmark shifted from the Danish Business Authority to the Danish Competition and Consumer Authority, a handover that took effect on October 1, 2025.
The previous Opensignal report on Denmark was published in February 2025. In this report we examine the mobile network experience of the four main mobile network operators in Denmark — 3, Norlys, TDC and Telenor — over a period of 90 days starting on October 1, 2025, and ending on December 29, 2025, to see how they fared.
Overall Experience
National Analysis
After Telenor, 3, TDC and Telia shared the Video Experience award in the previous report, this time 3 and Norlys take the award jointly with statistically tied scores of 76.1-76.4 points on a 100-point scale, leading by around one point over third-placed Telenor and TDC, which are statistically tied at 74.8-74.9 points. Since the last report, 3’s score has risen by two points and TDC’s by one point, while Telenor’s score has not changed by a significant amount. All operators remain in the Very Good (68-78) category, meaning users are on average able to stream video at 1080p or better with satisfactory loading times and little stalling. Video Experience scores account for adaptive bitrate streaming (ABR), which allows Opensignal to accurately represent users’ real video experience, including streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
After Telenor and TDC jointly won the Games Experience award in the previous report, this report sees Telenor and Norlys jointly take the award with statistically tied scores of 85.1-85.9 points on a 100-point scale, leading by around two points over third-placed 3 and TDC, whose scores are also statistically tied at 83-83.9 points. Since the last report, Telenor’s score has increased by four points, 3’s score has increased by four points, and TDC’s score has increased by three points. Telenor and Norlys are rated Excellent (85 or above), while 3 and TDC are rated one category lower, Good (75-85). An Excellent rating means the vast majority of users deem the network experience acceptable, with nearly all users feeling in control of the game and receiving immediate feedback on their actions, and with no noticeable delay in almost all cases. A Good rating means most users deem the experience acceptable, with generally controllable gameplay and immediate feedback between actions and outcomes, and with most users not experiencing a delay between their actions and the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
After Telia won the Download Speed Experience award in the previous report, Norlys takes the award outright in this report with 118.8Mbps, leading second-placed 3 on 112.2Mbps by 7Mbps, while Telenor and TDC share third place with statistically tied scores of 103.1-107.4Mbps. Since the last report, 3 has improved by 7Mbps, while Telenor’s and TDC’s scores have not changed by a significant amount.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
In the previous report, Telia won the Upload Speed Experience award, but in this report Telenor and TDC take the award jointly with statistically tied scores of 18.9-19.8Mbps. They lead third-placed Norlys by around 1Mbps, with Norlys scoring 17.9Mbps, while 3 ranks fourth on 15Mbps. Since the last report, TDC’s score has increased by 1Mbps, 3’s score has decreased by 3Mbps, and Telenor’s score has not changed by a significant amount.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
5G Experience
National Analysis
In the previous report, Telia won the 5G Video Experience award, but in this report Telenor, 3 and Norlys share the award with statistically tied scores of 78.4-78.8 points on a 100-point scale, leading fourth-placed TDC by around one point (77.7 points). Since the previous report, TDC’s score has risen by less than one point, while Telenor’s and 3’s scores have not changed by a significant amount. Telenor, 3 and Norlys are rated Excellent (78 or above), meaning users are, on average, able to stream video at 1080p or better with fast loading times and no stalling, while TDC is one category lower in Very Good (68-78), where users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. These 5G Video Experience scores account for adaptive bitrate streaming (ABR), which allows Opensignal to accurately represent users’ real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
In the previous report, Telenor and TDC jointly won the 5G Games Experience award, but in this report Telenor takes the award outright with 90.8 points on a 100-point scale. Telenor leads by around one point over second-placed TDC and Norlys, whose scores are statistically tied at 89.7–90 points, while 3 ranks fourth with 85.7 points. Since the last report, scores have risen by three points for 3, Telenor, and TDC. All operators are now in the Excellent category (85 or above), meaning the vast majority of users find the experience acceptable, nearly all feel in control of the game with immediate feedback on their actions, and there is not a noticeable delay in almost all cases.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
In the previous report, 3 and Telia jointly won the 5G Download Speed award, but in this report 3 takes the award outright with 286.8Mbps, leading second-placed Telenor on 244.3Mbps by 43Mbps. TDC and Norlys share third place with statistically tied scores in the 228-234Mbps range. Compared with the previous report, Telenor’s score has decreased by 68Mbps, 3’s score has decreased by 52Mbps, and TDC’s score hasn’t changed a significant amount.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
In the previous report, Telenor, TDC and Telia jointly won the 5G Upload Speed award, but in this report Telenor takes the award outright with 36.4Mbps, leading second-placed TDC (34.3Mbps) by 2Mbps. Norlys ranks third with 31.9Mbps, while 3 is fourth with 27.6Mbps. Compared with the previous report, 3’s score has decreased by 9Mbps, TDC’s by 4Mbps, and Telenor’s by 3Mbps.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Coverage
National Analysis
In the previous report, TDC won the Coverage Experience award, and in this report TDC wins it outright with a score of 9.3 points on a 10-point scale, leading by less than one point over second-placed Telenor and Norlys, which share identical scores of 9.2 points. 3 ranks fourth with 7.3 points. Compared with the previous report, 3’s score has increased by one point, while Telenor’s and TDC’s scores have each increased by less than one point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
After winning the 5G Coverage Experience award in the previous report, TDC retains the award in this report, taking it outright with a score of 7.9 points on a 10-point scale. TDC leads by one point over second-placed Telenor and Norlys, which share identical scores of 7.1 points, while 3 ranks fourth with five points. Since the last report, Telenor’s score has increased by two points, and both TDC’s and 3’s scores have increased by one point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
In the previous report, 3 won the Time on Network award; in this report, 3 and Norlys share the award with statistically tied scores of 99.3-99.7%, leading third-placed Telenor (99.2%) by around less than one percentage point, while TDC ranks fourth with 97.9%. Telenor’s, 3’s and TDC’s scores haven’t changed a significant amount since the previous report. Prior to Q4 2025, Time on Network was referred to as Availability in Opensignal reports.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
After Telia won the Time on 5G award in the previous report, Norlys takes the award outright in this report with a score of 29%, leading second-placed Telenor by seven percentage points (21.8%). TDC ranks third with 19.5%, followed by 3 in fourth place with 17.2%. Since the last report, Telenor’s score has increased by six percentage points, TDC’s by two percentage points, while 3’s score hasn’t changed a significant amount.
Time on 5G measures the percentage of time users with a 5G device are actively connected to a 5G network bearer, indicating how often data traffic is actually carried over 5G rather than 4G. Prior to Q4 2025, Time on 5G was referred to as 5G Availability in Opensignal reports.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on 5G shows the proportion of time Opensignal users with a 5G device and a 5G subscription utilised an active 5G connection.
National Analysis
In the previous report, we did not include this award metric, but in this report all operators share the 5G Availability award with statistically tied scores of 92.7-94.1%. 5G Availability measures the percentage of time users with a 5G device and subscription connect to a 5G signal, regardless of whether their data traffic is actively using 5G or remains anchored on 4G. The 5G Availability metric’s definition was updated in Q4 2025 as part of a refinement of our metric framework.
Definitions
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had a 5G connection, whether or not it was used.
Consistency
National Analysis
After Telia won the Consistent Quality award in the previous report, Norlys takes the award outright in this report with a score of 91.8%, leading second-placed Telenor by one percentage point (90.8%). 3 ranks third on 89.6%, while TDC is fourth with 88.6%. Since the last report, 3 and Telenor have each improved by three percentage points, and TDC has increased by two percentage points.
This metric measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices, assessing experience indicators including download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
In the previous report, Telenor and Telia jointly won the Reliability Experience award. In this report, Telenor and Norlys take the award jointly, with statistically tied scores of 963-966 points on a 100-1000 point scale, leading third-placed 3 by around 11 points (954 points), while TDC ranks fourth with 935 points. Since the last report, 3’s score has increased by 30 points, Telenor’s by 28 points, and TDC’s by 25 points. Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks, based on % time connected (the proportion of time Opensignal users can successfully connect to a mobile network), Data Connectivity (the proportion of time when the network is available and the device can connect to the internet), Task completion (whether tasks initiated by the user’s device are completed), and Sufficiency (the probability that (basic) tasks will be executed sufficiently well for the user).
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience