Skip to main content

Greece

Mobile Network Experience Report
March 2026

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst Data Collection Period: Oct 01 - Dec 29, 2025

Greece

Mobile Network Experience Report
March 2026

Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.

Author: Andrey Popov, Principal Analyst

Data Collection Period: Oct 01 - Dec 29, 2025

Key Findings

Cosmote maintains its lead in consistency, coverage and speed

Cosmote builds on its results from our previous report, this time earning Opensignal’s Best Network recognition. It leads Consistent Quality with a score of 77.3%, reflecting the proportion of tests where its network is “good enough” for users to complete common mobile tasks. Cosmote also ranks first for Coverage Experience with 8.4 points out of 10. In addition, it remains the fastest operator for both Download Speed Experience (71.9Mbps) and Upload Speed Experience (12.6Mbps), highlighting the typical everyday speeds our users observe on its network.

Vodafone wins Reliability Experience

Vodafone claims the Reliability Experience award with 902 points versus Nova on 889, on the 100-1000 point scale — with the metric measuring users’ ability to connect and successfully complete basic tasks on mobile networks.

Cosmote takes the crown for mobile video streaming

Cosmote retains the Video Experience award with 70.6 points, ahead of Vodafone on 69.5 — reflecting better experience with on-demand online video streaming, receiving higher video quality, faster loading, and less stalling on devices of our users.

Vodafone comes first for Time on Network

Vodafone wins Time on Network with 98.3%, ahead of Cosmote on 96.8% — showing the proportion of time our users have a 3G, 4G or 5G connection.

Cosmote stands out for Time on 5G and 5G speeds

Cosmote records the highest Time on 5G at 29.1% — the share of time 5G users are actively connected to 5G. It also delivers the fastest 5G Download Speed at 185.6Mbps and 5G Upload Speed at 22.4Mbps.

Mobile Experience Awards

March 2026, Greece Report
Download Image

Market Overview

In our latest Mobile Network Experience report on Greece, Cosmote again dominates the award table — it wins 10 awards in total (nine outright and one jointly). Vodafone also has a significant showing with six award wins (four outright and two jointly), and Nova wins one award jointly. Cosmote receives Opensignal’s Best Network recognition by virtue of its leadership in Download Speed, Consistent Quality, and Coverage Experience.

From a regulatory standpoint, the Hellenic Telecommunications and Post Commission (EETT) continues to characterize Greece as a stable three-operator mobile market. In its latest Market Review, published in February 2026, EETT reported 13.5 million active mobile connections at the end of 2024. Market shares by operator stood at 44.4% for Cosmote, 34.1% for Vodafone, and 21.5% for Nova.

Spectrum policy moved higher up the agenda in early 2026, when EETT opened a public consultation on the process for granting rights of use in the 900MHz and 1800MHz bands, with submissions due by 2 April 2026. The existing rights are expected to expire in 2027, making this consultation highly relevant for operators’ longer-term coverage and capacity planning.

Greece has completed its 3G switch-offs, with operators refarming spectrum to strengthen 4G and 5G capacity and coverage. However, the 2G shutdown is still down the road. While 3G networks have been widely retired across Europe, 2G phase-outs are typically planned for the late 2020s or early 2030s. As seen in other European markets, the transition away from legacy technologies requires careful coordination to avoid service disruption, particularly around critical services. As we’ve previously reported, in 2024 our Greek users were spending the second-highest proportion of time connected to 2G in Europe, after Luxembourg. This underlines that legacy networks continue to play a meaningful role, particularly for voice fallback and for certain IoT deployments.

5G Standalone access (5G SA) is a critical next step in the evolution of mobile infrastructure, and in many developed markets it is becoming a key network differentiator. In June 2024, Cosmote commercially launched its 5G SA network, branding it as 5G+, and in its Q1 2025 results reported that its 5G network covered more than 99% of the population while 5G+ covered more than 70%. Cosmote positions 5G+ as a platform for higher performance and lower latency today and for future capabilities such as network slicing.

Vodafone has continued to focus on 5G coverage expansion and network modernisation. In January 2026, Vodafone stated that its 5G population coverage exceeded 95%. While Vodafone has deployed 5G core infrastructure capable of supporting standalone architecture, it has not yet published nationwide commercial 5G SA coverage figures comparable to Cosmote’s 5G+ footprint.

Meanwhile, in June 2025, Nova announced a significant 5G upgrade, marketing peak mobile internet speeds of up to 1Gbps and pairing this with its ‘unlimited’ proposition (“Unlimited All” plan). Nova claimed 5G population coverage of 90%, with 1Gbps speeds available across 55% of the population. As with Vodafone, Nova has installed standalone-capable infrastructure, but has not announced a branded commercial 5G SA service with published coverage metrics.

The previous report for this market was published in January 2025. In this report we examine the mobile network experience of the three main mobile network operators in Greece — Cosmote, Vodafone and Nova — over a period of 90 days starting on October 01, 2025, and ending on December 29, 2025, to see how they fared.

Overall Experience
5G Experience
Coverage
Consistency
Video Experience
Games Experience
Download Speed Experience
Upload Speed Experience
Video Experience
in 0-100 points
Cosmote
70.6
Nova
68.2
Vodafone
69.5
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Games Experience
in 0-100 points
Cosmote
70.8
Nova
70.9
Vodafone
71.7
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Download Speed Experience
in Mbps
Cosmote
71.9
Nova
45.6
Vodafone
51.6
019385776
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Upload Speed Experience
in Mbps
Cosmote
12.6
Nova
9.5
Vodafone
10.6
0481216
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

In the previous report, Cosmote won the Video Experience award, and in this report it retains the award outright with a score of 70.6 points on a 100-point scale, leading second-placed Vodafone by one point (69.5 points), while Nova comes third with 68.2 points. Since the last report, Vodafone’s score has increased by two points and Nova’s by one point, while Cosmote’s score hasn’t changed a significant amount. All operators place in the Very Good (68-78) category, meaning that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.

Definitions

Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

In addition to Video Experience, we report on the following metrics related to video experience:

  • 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
  • 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
  • 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.

Learn more

National Analysis

Cosmote led the Games Experience award in the previous report, but in this report Vodafone and Nova share the award with statistically tied scores of 70.9-71.7 points on a 100-point scale, holding a lead of around one point over third-placed Cosmote on 70.8 points. Compared with the previous report, Vodafone’s score has increased by three points, Cosmote’s score has decreased by one point, and Nova’s score hasn’t changed a significant amount. All operators place in the Fair (65-75) category, meaning users find the experience to be ‘average’: in most cases the game is responsive to player actions with most users feeling in control, although the majority of players notice a delay between their actions and the outcomes in the game.

Definitions

Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.

Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.

Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.

In addition to Games Experience, we report on the following metrics related to games experience:

  • 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
  • Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
  • 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
  • 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.

Learn more

National Analysis

After winning the Download Speed Experience award in the previous report, Cosmote retains the award in this report, taking it outright with a score of 71.9Mbps and a 20Mbps lead over second-placed Vodafone on 51.6Mbps, while Nova ranks third with 45.6Mbps. Since the last report, Vodafone’s score has increased by 10Mbps, and both Nova’s and Cosmote’s scores have increased by 9Mbps.

Definitions

Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.

In addition to Download Speed Experience, we report on the following metrics related to download speeds:

  • 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
  • Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
  • 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
  • 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

Learn more

National Analysis

Cosmote, which won the Upload Speed Experience award in the previous report, retains the award outright in this report with a score of 12.6Mbps, leading second-placed Vodafone by 2Mbps (10.6Mbps), while Nova ranks third on 9.5Mbps. The scores for Cosmote, Vodafone and Nova have not changed a significant amount since the previous report.

Definitions

Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.

In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:

  • 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
  • Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
  • 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
  • 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).

Learn more

5G Video Experience
5G Games Experience
5G Download Speed
5G Upload Speed
5G Video Experience
in 0-100 points
Cosmote
77.0
Nova
75.9
Vodafone
77.1
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Games Experience
in 0-100 points
Cosmote
78.0
Nova
78.5
Vodafone
79.9
021.54364.586
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Download Speed
in Mbps
Cosmote
185.6
Nova
145.4
Vodafone
152.9
047.595142.5190
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Upload Speed
in Mbps
Cosmote
22.4
Nova
18.8
Vodafone
20.4
06.51319.526
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Cosmote and Vodafone retain the 5G Video Experience award from the previous report, again sharing it in this report with statistically tied scores of 77-77.1 points on a 100-point scale, and leading third-placed Nova by around one point (75.9 points). Since the last report, both Vodafone’s and Cosmote’s scores have increased by one point, while Nova’s score hasn’t changed a significant amount. All operators place in the Very Good (68-78) category, meaning that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. 5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.

Definitions

5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.

Learn more

National Analysis

In the previous report, Nova won the 5G Games Experience award, but in this report Vodafone takes the award outright with a score of 79.9 points on a 100-point scale, leading by around two points over second-placed Cosmote and Nova, whose scores are statistically tied at 78-78.5 points. Vodafone’s score has increased by four points since the previous report, while Cosmote’s and Nova’s scores have not changed by a significant amount. All operators place in the Good (75-85) category, meaning that most users deem the experience acceptable: gameplay is generally controllable, users receive immediate feedback between their actions and in-game outcomes, and most users do not experience a delay between their actions and the game.

Definitions

5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.

5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.

Learn more

National Analysis

After winning the 5G Download Speed award in the previous report, Cosmote retains the award in this report outright with a score of 185.6Mbps, leading second-placed Vodafone by 33Mbps (152.9Mbps), while Nova ranks third at 145.4Mbps. Since the last report, Vodafone’s score has increased by 32Mbps and Nova’s by 30Mbps, while Cosmote’s score has not changed a significant amount.

Definitions

5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).

Learn more

National Analysis

Cosmote, which won the 5G Upload Speed award in the previous report, again takes the award outright in this report with a score of 22.4Mbps, leading second-placed Vodafone by 2Mbps (20.4Mbps), while Nova ranks third at 18.8Mbps. Compared with the previous report, Vodafone’s score has decreased by 2Mbps, Cosmote’s score has decreased by 1Mbps, and Nova’s score hasn’t changed a significant amount.

Definitions

5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).

Learn more

Coverage Experience
5G Coverage Experience
Time on Network
Time on 5G
5G Availability
Coverage Experience
in 0-10 points
Cosmote
8.4
Nova
6.6
Vodafone
7.6
02.557.510
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Coverage Experience
in 0-10 points
Cosmote
5.5
Nova
3.2
Vodafone
3.9
01.534.56
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Time on Network
% of time
Cosmote
96.8
Nova
96.1
Vodafone
98.3
0255075100
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Time on 5G
% of time
Cosmote
29.1
Nova
17.6
Vodafone
20.6
07.51522.530
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
5G Availability
% of time
Cosmote
85.9
Nova
88.3
Vodafone
91.0
024487296
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

Cosmote, which won the Coverage Experience award in the previous report, wins it outright again in this report with a score of 8.4 points on a 10-point scale, leading second-placed Vodafone by one point (7.6 points), while Nova comes third with 6.6 points. Compared with the previous report, the scores for Nova, Vodafone and Cosmote have each increased by less than one point.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

Learn more

National Analysis

In the previous report, Cosmote won the 5G Coverage Experience award, and in this report it retains the award outright with a score of 5.5 points on a 10-point scale, leading second-placed Vodafone by two points (3.9 points), while Nova ranks third with 3.2 points. Since the last report, all three operators have improved by one point, with Cosmote, Vodafone and Nova each increasing their scores by one point.

Definitions

The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.

Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.

Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.

5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.

Learn more

National Analysis

In the previous report, Cosmote and Vodafone shared the Time on Network award, but in this report Vodafone takes the award outright with a score of 98.3%, leading second-placed Cosmote by two percentage points (96.8%), while Nova ranks third on 96.1%. Compared with the previous report, Vodafone’s score has risen by two percentage points, Nova’s has also increased by two percentage points, and Cosmote’s has improved by one percentage point. Prior to Q4 2025, Time on Network was referred to as Availability in Opensignal reports.

Definitions

Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.

Learn more

National Analysis

In the previous report, Cosmote won the Time on 5G award, and in this report it retains the award outright with a score of 29.1%, leading second-placed Vodafone by nine percentage points (20.6%), while Nova ranks third on 17.6%. Compared with the previous report, Nova’s score has increased by five percentage points, Cosmote’s by four percentage points, and Vodafone’s by three percentage points. Time on 5G measures the percentage of time users with a 5G device are actively connected to a 5G network bearer, indicating how often data traffic is actually carried over 5G rather than 4G. Prior to Q4 2025, Time on 5G was referred to as 5G Availability in Opensignal reports.

Definitions

Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

Time on 5G shows the proportion of time Opensignal users with a 5G device and a 5G subscription utilised an active 5G connection.

Learn more

National Analysis

In the previous report, we did not include this award metric, but in this report Vodafone wins the 5G Availability award outright with a score of 91%, leading second-placed Nova by three percentage points (88.3%), while Cosmote comes third with 85.9%. 5G Availability measures the percentage of time users with a 5G device and subscription detect a 5G signal, regardless of whether their data traffic is actively using 5G or remains anchored on 4G. The 5G Availability metric’s definition was updated in Q4 2025 as part of a refinement of our metric framework.

Definitions

Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.

We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.

Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.

5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had a 5G connection, whether or not it was used.

Learn more

Consistent Quality
Reliability Experience
Consistent Quality
% of tests
Cosmote
77.3
Nova
73.2
Vodafone
74.8
020406080
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image
Reliability Experience
100-1000 points
Cosmote
873
Nova
889
Vodafone
902
100302.5505707.5910
The brackets represent confidence intervals.
Read why confidence intervals are important.
Download Image

National Analysis

After winning the Consistent Quality award in the previous report, Cosmote retains the award in this report, taking it outright with a score of 77.3% and a three percentage point lead over second-placed Vodafone on 74.8%, while Nova ranks third with 73.2%. Since the last report, Vodafone has recorded the largest improvement, increasing its score by eight percentage points, compared with a two percentage point increase for Nova and a one percentage point increase for Cosmote. This metric measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices, assessing experience indicators including download speed, upload speed, latency, jitter, packet loss, and time to first byte.

Definitions

Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.

We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.

To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.

Learn more

National Analysis

After Nova won the Reliability Experience award in the previous report, Vodafone takes the award outright in this report with 902 points on a 100-1000 point scale, leading second-placed Nova by 13 points (Nova scores 889 points), while Cosmote ranks third with 873 points. Compared with the previous report, Vodafone’s score has increased by 80 points, Nova’s score has increased by 10 points, and Cosmote’s score hasn’t changed a significant amount.

Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks. It consists of the following components:
% time connected — The proportion of time Opensignal users can successfully connect to a mobile network
Data Connectivity — the proportion of time when the network is available and the device can connect to the internet
Task completion — whether tasks initiated by the user’s device are completed
Sufficiency — The probability that (basic) tasks will be executed sufficiently well for the user

Definitions

Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.

Learn more

Related Analysis

Our Methodology

Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.

About Opensignal

Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.

Check how your internet connection impacts your favorite apps with the Meteor App