Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
DNA wins both Download Speed Experience and Upload Speed Experience outright — with 117.9Mbps for downloads and 22.5Mbps for uploads — meaning faster everyday browsing, loading apps and sharing content. Compared with the last report, DNA’s download score increased by 18Mbps and its upload score rose by 2Mbps.
Elisa and Telia jointly win Reliability Experience with statistically tied scores of 959-960 points, ahead of DNA — showing users can count on them to stay connected and get everyday tasks done.
Telia wins Consistent Quality outright with 91.3%, around two percentage points ahead of DNA and Elisa — meaning a more dependable experience for the things people do on their phones every day.
Elisa wins Coverage Experience outright with 7.9 points, ahead of second-placed Telia — reflecting how well users stay connected across the places they live, work and travel.
Elisa and Telia jointly win Video Experience with statistically tied scores of 76.8-77.1 points, ahead of DNA — meaning a better experience when watching video on the go.
Elisa and Telia retain their joint win for the Video Experience award from the previous report, again sharing the top spot in this report with statistically tied scores of 76.8-77.1 points on a 100-point scale and leading third-placed DNA by around one point (75.7 points). Since the last report, Elisa’s score has risen by three points, DNA’s by three points and Telia’s by two points. All operators place in the Very Good (68-78) category, meaning that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling. Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
In the previous report, DNA won the Games Experience award, but in this report all operators share the award with statistically tied scores of 88.8–89.5 points on a 100-point scale. Since the last report, Telia’s score has increased by 10 points, while Elisa’s and DNA’s scores have each increased by nine points, placing all operators in the Excellent (85 or above) category. An Excellent rating means the vast majority of users deem this network experience acceptable: nearly all users feel in control of the game, receive immediate feedback on their actions, and experience no noticeable delay in almost all cases.
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
In the previous report, DNA won the Download Speed Experience award, and in this report it retains the award outright with a score of 117.9Mbps, leading by around 10Mbps over second-placed Elisa and Telia, whose scores are statistically tied at 107.9-108.4Mbps. Since the last report, Elisa’s score has increased by 19Mbps, DNA’s by 18Mbps, and Telia’s by 13Mbps.
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
In the previous report, DNA won the Upload Speed Experience award, and in this report it retains the award outright with a score of 22.5Mbps, leading second-placed Telia by 2Mbps (20.8Mbps), while Elisa ranks third on 17.3Mbps. Since the last report, Telia’s score has increased by 3Mbps, and both Elisa’s and DNA’s scores have increased by 2Mbps.
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
In the previous report, DNA, Elisa and Telia jointly won the 5G Video Experience award, and in this report all three operators continue to share the award, with statistically tied scores of 78.8-79.4 points on a 100-point scale. Since the last report, Elisa’s score has increased by two points, DNA’s score has increased by two points and Telia’s score has increased by one point. All operators place in the Excellent (78 or above) category, meaning that our users are, on average, able to stream video at 1080p or better with fast loading times and no stalling. 5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
After DNA and Elisa shared the 5G Games Experience award in the previous report, DNA now wins outright with 92.6 points on a 100-point scale, leading by around one point over second-placed Elisa and Telia, whose scores are statistically tied at 91.1-91.3 points. Since the last report, Telia’s score has increased by 10 points, while DNA’s and Elisa’s scores have each increased by eight points. All operators place in the Excellent (85 or above) category, meaning the vast majority of users deem this network experience acceptable, nearly all users feel in control of the game and receive immediate feedback on their actions, and there is not a noticeable delay in almost all cases.
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
In the previous report, DNA and Elisa jointly won the 5G Download Speed award, and in this report they retain the award with statistically tied scores of 238.1-238.8Mbps, leading third-placed Telia by around 27Mbps (Telia: 211.4Mbps). Compared with the previous report, Elisa’s score has decreased by 22Mbps and DNA’s by 20Mbps, while Telia’s score has not changed by a significant amount.
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
In the previous report, DNA won the 5G Upload Speed award, and in this report it retains the award outright with a score of 38.3Mbps, leading second-placed Telia (30Mbps) by 8Mbps, while Elisa ranks third at 26.9Mbps. All three operators’ scores have not changed significantly since the previous report.
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
In the previous report, Elisa won the Coverage Experience award, and in this report Elisa retains the award outright with 7.9 points on a 10-point scale, leading second-placed Telia (7.4 points) by less than one point, while DNA ranks third with 7.3 points. Compared with the previous report, DNA’s score, Elisa’s score, and Telia’s score have each increased by less than one point.
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
DNA and Elisa retain the 5G Coverage Experience award in this report, again sharing the top spot with identical scores of 4.7 points on a 10-point scale, less than one point ahead of third-placed Telia on 4.5 points. Since the previous report, DNA’s, Elisa’s, and Telia’s scores have each increased by less than one point.
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
In the previous report, DNA and Elisa jointly won the Time on Network award, but in this report all operators share the award with statistically tied scores of 99-99.3%. DNA's, Elisa's and Telia's scores haven't changed a significant amount since the previous report. Prior to Q4 2025, Time on Network was referred to as Availability in Opensignal reports.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on Network shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
In the previous report, DNA won the Time on 5G award, but in this report DNA and Elisa share the award with statistically tied scores of 38.4-41.1%, leading third-placed Telia (35.5%) by around four percentage points. Since the last report, Elisa’s score has risen by 13 percentage points and Telia’s by four percentage points, while DNA’s score has not changed by a significant amount. Time on 5G measures the percentage of time users with a 5G device are actively connected to a 5G network bearer, indicating how often data traffic is actually carried over 5G rather than 4G. Prior to Q4 2025, Time on 5G was referred to as 5G Availability in Opensignal reports.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Time on 5G shows the proportion of time Opensignal users with a 5G device and a 5G subscription utilised an active 5G connection.
This award metric was not included in the previous report, but in this report DNA wins the 5G Availability award outright with a score of 80.8%, leading by around four percentage points over second-placed Elisa and Telia, whose scores are statistically tied at 76.2-77.4%. 5G Availability measures the percentage of time users with a 5G device and subscription detect a 5G signal, regardless of whether their data traffic is actively using 5G or remains anchored on 4G. The 5G Availability metric’s definition was updated in Q4 2025 as part of refinement of our metric framework.
Our time on network and availability metrics are not measures of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our time on network data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our time on network and availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had a 5G connection, whether or not it was used.
After DNA won the Consistent Quality award in the previous report, Telia now takes the award outright with a score of 91.3%, leading by around two percentage points over second-placed DNA and Elisa, whose scores are statistically tied at 89.3–89.4%. Since the last report, Telia’s score has increased by one percentage point, Elisa’s score has increased by one percentage point, and DNA’s score has decreased by one percentage point. This metric measures whether the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices, assessing experience indicators including download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
In the previous report, DNA, Elisa and Telia jointly won the Reliability Experience award, but in this report Elisa and Telia take the award together with statistically tied scores of 959-960 points on a 100-1000 point scale, leading third-placed DNA on 945 points by around 15 points. Since the last report, Elisa’s score has increased by 21 points, Telia’s by 18 points and DNA’s by nine points. Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators’ networks, based on % time connected — the proportion of time Opensignal users can successfully connect to a mobile network; Data Connectivity — the proportion of time when the network is available and the device can connect to the internet; Task completion — whether tasks initiated by the user’s device are completed; and Sufficiency — the probability that (basic) tasks will be executed sufficiently well for the user.
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience