Philippines
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Philippines
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
DITO has the fastest network in the Philippines
DITO wins all four speed-related awards. DITO wins the 5G Download Speed award with a score of 280.8Mbps, more than double Smart’s score of 131.5Mbps. DITO’s 5G Upload Speed score of 16.1Mbps also beat the next closest operator by nearly 3Mbps. DITO also wins both the overall speed awards — Download Speed Experience and Upload Speed Experience.
DITO wins the Consistent Quality and Reliability Experience awards
DITO wins the Consistent Quality award for the fourth consecutive report with 60.9% of tests meeting the established network requirements to be considered ‘good enough.’ Globe and Smart score 47.7% and 44.9% respectively. DITO also wins the Reliability Experience award for the third consecutive report. DITO scores 853 points on a 100-1000 point scale. Globe and Smart score 766 points and 770 points, respectively.
Smart triumphs for 5G Coverage Experience
Smart wins the best 5G Coverage Experience award scoring a 1.6 on a 0-10 point scale. Globe comes in second at 0.8 points. Smart has won the 5G Coverage Experience Award in the previous three reports.
Globe takes home the Coverage Experience award
Globe scores 7.4 points on a 0-10 point scale to once again win the Coverage Experience award. Globe has won the Coverage Experience award for the previous three reports. Smart comes in a close second, with 7.2 points on the 0-10 point scale.
DITO claims both the Availability and 5G Availability awards
DITO wins the 5G Availability award as our DITO 5G users spend 29.1% of the time with an active 5G connection. This is up from 27.9% as of the most recent report. Smart and Globe score 12.7% and 10.2% respectively. DITO also wins the Availability award with our DITO users spending 98.8% of the time with a 3G, 4G or 5G signal.
Mobile Experience Awards
Market Overview
DITO wins 14 of 16 Mobile Network Experience awards outright in this report including all five Overall Experience and all five 5G Experience awards. DITO also wins Consistent Quality, Reliability Experience and both Availability & 5G Availability awards. DITO continues a run of dominance with also being the most awarded operator in the previous report. DITO has ascended quickly to dominating the Mobile Network Experience awards since its launch in March 2021. DITO has also quickly gained subscribers and expanded physical infrastructure since its launch. At the end of 2024, DITO had 14 million subscribers and had completed over 7,000 towers nationwide, a requirement of its rollout commitment.
Globe’s sole win comes in for Coverage Experience. It has recently launched its first private 5G network exclusively for business. Smart secures its only win for 5G Coverage Experience. Smart has made it clear that it believes further 5G expansion will be its key revenue driver for 2025. This 5G expansion will come through new sites as well as increasing the capacity of existing sites.
In this report we examine the mobile network experience of the three main mobile network operators in the Philippines — Globe, Smart and DITO — over a period of 90 days starting on January 01, 2025, and ending on March 31, 2025, to see how they fared.
Overall Experience
National Analysis
In the previous report, the award was won by DITO. DITO wins the Video Experience award outright with a score of 56.7 points on a 100-point scale and a lead of around one point over Globe and Smart, which place in second with their identical scores of 55.2 points.
Smart and Globe’s scores have increased by two points.
All operators place in the Fair (48-58) category. A Fair (48-58) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and substantial stalling.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
DITO again wins the Games Experience award outright with a score of 68.2 points on a 100-point scale and a lead of one point over Smart, which places in second with its score of 67.5 points. Globe comes third with a score of 66.2 points.
Globe and Smart’s scores improved by three points while DITO improved by one point.
All operators place in the Fair (65-75) category. A Fair (65-75) rating means that users find the experience to be ‘average’. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
DITO triumphs for Voice App Experience, with a score of 79.2 points on a 100-point scale.
All operators place in the Acceptable (74-80) category. This means users are satisfied, but some of them experience perceptible call quality impairments. Short duration of clicking sounds or distortion can be heard, and/or the volume may not be sufficiently loud. Listeners are generally able to comprehend without repetition.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
DITO again wins the Download Speed Experience award outright with a score of 34.7Mbps and a lead of 2Mbps over Smart, which places in second with its score of 32.4Mbps. Globe comes third with a score of 22.9Mbps.
Smart's score has increased by 4Mbps, Globe's score has increased by 2Mbps and DITO's score hasn't changed a significant amount since the previous report.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
DITO defends the Upload Speed Experience award outright with a score of 6.1Mbps and a narrow lead of around 1Mbps over Globe and Smart, which place in second with their statistically tied scores of 5.4-5.5Mbps.
Globe's score has increased by 11% while Smart's score has increased by 9%.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, April 2025
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A-I
- Bangsamoro
- Bicol
- Cagayan Valley
- Calabarzon
- Caraga
- Central Luzon
- Central Visayas
- Cordillera
- Davao
- Eastern Visayas
- Ilocos
-
J-R
- Metropolitan Manila
- Mimaropa
- Northern Mindanao
-
S-Z
- Soccsksargen
- Western Visayas
- Zamboanga Peninsula
in Bangsamoro
in Bangsamoro
in Bangsamoro
in Bangsamoro
in Bangsamoro
in Bicol
in Bicol
in Bicol
in Bicol
in Bicol
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Calabarzon
in Calabarzon
in Calabarzon
in Calabarzon
in Calabarzon
in Caraga
in Caraga
in Caraga
in Caraga
in Caraga
in Central Luzon
in Central Luzon
in Central Luzon
in Central Luzon
in Central Luzon
in Central Visayas
in Central Visayas
in Central Visayas
in Central Visayas
in Central Visayas
in Cordillera
in Cordillera
in Cordillera
in Cordillera
in Cordillera
in Davao
in Davao
in Davao
in Davao
in Davao
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Ilocos
in Ilocos
in Ilocos
in Ilocos
in Ilocos
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Mimaropa
in Mimaropa
in Mimaropa
in Mimaropa
in Mimaropa
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Western Visayas
in Western Visayas
in Western Visayas
in Western Visayas
in Western Visayas
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
5G Experience
National Analysis
DITO wins the 5G Video Experience award outright with a score of 71.7 points on a 100-point scale and a lead of around one point over Globe and Smart, which place in second with their statistically tied scores of 70.2-70.4 points. DITO won the 5G Video Experience award in the previous report.
All operators place in the Very Good (68-78) category. A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
DITO breaks out of the statistical tie it was in with Globe in the previous report and now wins the 5G Games Experience award outright with a score of 77.7 points on a 100-point scale. It commands a lead of around one point over Globe and Smart, which place in second with their statistically tied scores of 76.2-76.6 points.
Smart's score has increased by one point. Globe's and DITO's scores haven't changed a significant amount since the previous report.
All operators place in the Good (75-85) category. A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
DITO comes first for 5G Voice App Experience, with a score of 82.1 points on a 100-point scale.
All operators place in the Good (80-87) category. This means many users were satisfied but some experienced minor quality impairments. Sometimes the background was not quite clear, it could have been either hazy or not loud enough. Clicking sounds or distortion were very rarely present.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
DITO again wins the 5G Download Speed award outright with a score of 280.8Mbps and a lead of nearly 150Mbps over Smart, which places in second with its score of 131.5Mbps. Globe comes third with a score of 92Mbps.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
DITO confirms its supremacy for 5G Upload Speed and wins the award outright again with a score of 16.1Mbps and a lead of 3Mbps over Smart, which places in second with its score of 13.4Mbps. Globe comes third with a score of 11.3Mbps.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, April 2025
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A-I
- Bicol
- Cagayan Valley
- Calabarzon
- Caraga
- Central Luzon
- Central Visayas
- Cordillera
- Davao
- Eastern Visayas
- Ilocos
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J-R
- Metropolitan Manila
- Mimaropa
- Northern Mindanao
-
S-Z
- Soccsksargen
- Western Visayas
- Zamboanga Peninsula
in Bicol
in Bicol
in Bicol
in Bicol
in Bicol
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Cagayan Valley
in Calabarzon
in Calabarzon
in Calabarzon
in Calabarzon
in Calabarzon
in Caraga
in Caraga
in Caraga
in Caraga
in Caraga
in Central Luzon
in Central Luzon
in Central Luzon
in Central Luzon
in Central Luzon
in Central Visayas
in Central Visayas
in Central Visayas
in Central Visayas
in Central Visayas
in Cordillera
in Cordillera
in Cordillera
in Cordillera
in Cordillera
in Davao
in Davao
in Davao
in Davao
in Davao
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Eastern Visayas
in Ilocos
in Ilocos
in Ilocos
in Ilocos
in Ilocos
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Metropolitan Manila
in Mimaropa
in Mimaropa
in Mimaropa
in Mimaropa
in Mimaropa
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Northern Mindanao
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Soccsksargen
in Western Visayas
in Western Visayas
in Western Visayas
in Western Visayas
in Western Visayas
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
in Zamboanga Peninsula
Coverage
National Analysis
Globe again wins the Coverage Experience award outright with a score of 7.4 points on a 10-point scale and a lead of less than a point over Smart, which places in second with its score of 7.2 points. DITO comes third with a score of 3.7 points. This score means Globe has the widest and largest geographic footprint of coverage in populated areas out of all mobile operators in the Philippines.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
Smart wins the 5G Coverage Experience award outright with a score of 1.6 points on a 10-point scale and a lead of one point over Globe, which places in second with its score of 0.8 points. DITO comes third with a score of 0.4 points. Smart had previously won the award in the previous report.
All three operators have increased their scores, but none by a full point.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
DITO again wins the Availability award outright with a score of 98.9% and a lead of one percentage point over Smart, which places in second with its score of 97.6%. Globe comes third with a score of 94.6%.
Globe and Smart’s scores have each increased by one percentage point. DITO's score hasn't changed a significant amount since the previous report.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
DITO continues to win the 5G Availability award outright, doing so this time with a score of 29.1% and a lead of 16 percentage points over Smart, which places in second with its score of 12.7%. Globe comes third with a score of 10.2%.
Smart's score has increased by two percentage points.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, April 2025
-
A-I
- Bangsamoro
- Bicol
- Cagayan Valley
- Calabarzon
- Caraga
- Central Luzon
- Central Visayas
- Cordillera
- Davao
- Eastern Visayas
- Ilocos
-
J-R
- Metropolitan Manila
- Mimaropa
- Northern Mindanao
-
S-Z
- Soccsksargen
- Western Visayas
- Zamboanga Peninsula
in Bangsamoro
in Bicol
in Bicol
in Cagayan Valley
in Cagayan Valley
in Calabarzon
in Calabarzon
in Caraga
in Caraga
in Central Luzon
in Central Luzon
in Central Visayas
in Central Visayas
in Cordillera
in Cordillera
in Davao
in Davao
in Eastern Visayas
in Eastern Visayas
in Ilocos
in Ilocos
in Metropolitan Manila
in Metropolitan Manila
in Mimaropa
in Mimaropa
in Northern Mindanao
in Northern Mindanao
in Soccsksargen
in Soccsksargen
in Western Visayas
in Western Visayas
in Zamboanga Peninsula
in Zamboanga Peninsula
Consistency
National Analysis
DITO again wins the Consistent Quality award outright with a score of 60.9% and a lead of 13 percentage points over Globe, which places in second with its score of 47.7%. Smart comes third with a score of 44.9%.
This metric measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
DITO wins the Reliability Experience award outright once again with a score of 853 points on a 100-1000 point scale and a lead of around 85 points over Globe and Smart, which place in second with their statistically tied scores of 766-770 points.
Globe's score has increased by 34 points while DITO's score has increased by 28 points.
Opensignal’s Reliability Experience measures the ability of our users to connect to and successfully complete basic tasks on operators’ networks. It consists of the following components:
a) Signal Availability — the proportion of time Opensignal users can successfully receive mobile network signal,
b) Data Connectivity — the proportion of time when the network is available and the device can connect to the internet,
c) Task Completion — whether tasks initiated by the user’s device are completed,
d) Sufficiency — the probability that (basic) tasks will be executed sufficiently well for the user.
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, April 2025
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A-I
- Bangsamoro
- Bicol
- Cagayan Valley
- Calabarzon
- Caraga
- Central Luzon
- Central Visayas
- Cordillera
- Davao
- Eastern Visayas
- Ilocos
-
J-R
- Metropolitan Manila
- Mimaropa
- Northern Mindanao
-
S-Z
- Soccsksargen
- Western Visayas
- Zamboanga Peninsula
in Bangsamoro
in Bangsamoro
in Bicol
in Bicol
in Cagayan Valley
in Cagayan Valley
in Calabarzon
in Calabarzon
in Caraga
in Caraga
in Central Luzon
in Central Luzon
in Central Visayas
in Central Visayas
in Cordillera
in Cordillera
in Davao
in Davao
in Eastern Visayas
in Eastern Visayas
in Ilocos
in Ilocos
in Metropolitan Manila
in Metropolitan Manila
in Mimaropa
in Mimaropa
in Northern Mindanao
in Northern Mindanao
in Soccsksargen
in Soccsksargen
in Western Visayas
in Western Visayas
in Zamboanga Peninsula
in Zamboanga Peninsula
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience