Philippines
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Philippines
Opensignal is the independent global standard for analyzing consumers' connectivity experiences. Our industry reports are the definitive guide to understanding what happens when people use their mobile and broadband connections in their daily life.
Key Findings
DITO crowned Best Network in October 2025 Philippines Report
DITO wins the Best Network Award in October 2025, marking a major achievement in its network evolution. The operator led Overall Experience winning in key metrics such as Video, Games, Voice App, and Download Speed. This recognition highlights DITO’s rapid growth and reinforces its position as a top performer in the Philippine market.
DITO continues to lead in Consistent Quality and Reliability Experience
DITO continues its winning streak in network consistency, securing the Consistent Quality Award for the fifth consecutive report. The operator achieves a score of 55.0%, meaning over half of user tests met the minimum performance thresholds required for a 'good enough' experience across key mobile use cases. Smart and Globe follow with scores of 46.2% and 45.1%, respectively. DITO also retains the Reliability Experience Award for the fourth consecutive report, with a score of 848 points on a 100–1000 point scale, ahead of Smart's 812 points and Globe's 760 points.
Smart strengthens its 5G leadership
Smart shows significant progress in this report, gaining multiple new 5G Experience awards. The operator's 5G Download Speed rose by 13 Mbps, while its 5G Upload Speed improved by 2 Mbps since the previous report. Smart now leads in 5G Games Experience, 5G Voice App Experience, and 5G Upload Speed Experience, seizing these awards from the previous outright winner DITO. These advancements demonstrate Smart's growing competitiveness in enhancing 5G network quality.
Smart snatches two Overall Experience awards from DITO
DITO retains the Video Experience, Voice App Experience, and Download Speed Experience awards. Meanwhile, Smart shows marked improvement, capturing two Overall Experience awards, Games Experience and Voice App Experience, following notable gains in both speed and responsiveness. Smart's download speed increased by 4 Mbps, while upload speeds rose by 2 Mbps.
Globe retains its sole win in Coverage Experience
Globe continues to lead in Coverage Experience, securing the award for the fourth consecutive report. The operator scores 7.4 points on a 0–10 point scale, maintaining a narrow lead over Smart, which places second with 7.2 points. DITO trails behind with a score of 3.8 points.
Mobile Experience Awards
Market Overview
The Philippines’ National Telecommunications Commission (NTC) has announced plans to phase out 3G networks by December 31, 2026, as part of a broader strategy to accelerate the transition to 4G and 5G technologies and address security vulnerabilities in legacy systems. To ensure a smooth transition, mobile operators must submit transition plans and provide consumer support, including device upgrade programs and free SIM replacements. Meanwhile, 2G networks will remain operational to maintain basic connectivity in underserved regions, with the NTC set to issue separate guidelines for their eventual phaseout.
DITO continues to establish itself as the fastest network in the Philippines, leading the latest Mobile Network Experience Awards with nine outright wins, including the 5G Download Speed award. DITO's strength across both Overall Experience and Consistency categories highlights its exceptional performance in metrics such as Video Experience or Download Experience.
Despite DITO's continued dominance, this report highlights a notable shift in competitive momentum as Smart significantly expands its share of wins, capturing six awards outright, up from just one in the previous report. Smart now leads in several 5G Experience metrics including 5G Games Experience, 5G Voice App Experience, and 5G Upload Speed Experience, as well as the Games Experience award in the Overall Experience section. These wins demonstrate Smart's growing strength in 5G performance, with substantial increases in both download and upload speeds compared to the previous report.
Meanwhile, Globe secures a sole victory in Coverage Experience, reaffirming its strong and extensive footprint across the country
In this report we examine the mobile network experience of the three main mobile network operators in the Philippines - DITO, Globe and Smart - over a period of 90 days starting on July 1, 2025, and ending on September 28, 2025, to see how they fared.
Overall Experience
National Analysis
DITO retains its Video Experience Award title, winning once again with a score of 56.7 points on a 100-point scale. DITO maintains a lead of three points over Globe and Smart, which remain statistically tied with scores of 54.1 and 54.2 points, respectively.
Since the previous report, Globe's and Smart's scores have each declined by around one point, while DITO's score has remained largely stable, showing no significant change.
All operators place in the Fair (48-58) category.
A Fair (48-58) rating means that our users are, on average, able to stream video at 720p or better with satisfactory loading times and substantial stalling.
Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
Opensignal’s Video Experience quantifies the quality of video streamed to mobile devices by measuring real-world video streams over an operator's networks. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate video experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the overall video experience for each operator on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
In addition to Video Experience, we report on the following metrics related to video experience:
- 5G Video Experience: The average Video Experience of Opensignal users when they were connected to an operator’s 5G network.
- Video Experience – 5G Users: The average Video Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G video experience along with the availability of each technology.
- 4G Video Experience: The average Video Experience of Opensignal users on an operator's 4G network.
- 3G Video Experience: The average Video Experience of Opensignal users on an operator’s 3G network.
National Analysis
In the previous report, the Games Experience Award was held by DITO. This time, Smart takes the lead, winning the award outright with a score of 67.8 points on a 100-point scale. Smart is three points ahead of DITO, which follows in second place with 65.3 points. Globe ranks third with a score of 63.8 points.
Smart's score has increased by less than one point, whereas DITO and Globe recorded decreases of three and two points, respectively.
Smart and DITO place in the Fair (65-75) category, while Globe places one category lower, in Poor (40-65).
A Fair (65-75) rating means that users find the experience to be 'average'. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
Opensignal’s Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. Measured on a scale of 0-100, it analyzes how our users’ multiplayer mobile gaming experience is affected by mobile network conditions including latency, packet loss and jitter.
Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world.
Calculating Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games. The score is then measured on a scale from 0 to 100.
In addition to Games Experience, we report on the following metrics related to games experience:
- 5G Games Experience: The average Games Experience of Opensignal users when they were connected to an operator’s 5G network.
- Games Experience – 5G Users: The average Games Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G games experience along with the availability of each technology.
- 4G Games Experience: The average Games Experience of Opensignal users on an operator's 4G network.
- 3G Games Experience: The average Games Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
DITO wins the Voice App Experience award outright with a score of 78 points on a 100-point scale and a lead of less than one point over second-placed Smart's 77.5 points. Globe comes third with a score of 76.3 points.
Since the previous report, Globe's and DITO's scores have each declined by around one point, while Smart's score has dipped slightly by less than one point.
All operators place in the Acceptable (74-80) category.
An Acceptable (74-80) rating means that some users are satisfied. Perceptible call quality impairments are experienced by some users. Clicking sounds of short duration or distortion are heard, and/or the volume may not be sufficiently loud. Listeners are generally able to comprehend without repetition.
Definitions
Opensignal's Voice App Experience measures the quality of experience for over-the-top (OTT) voice services — mobile voice apps such as WhatsApp, Skype and Facebook Messenger — using a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. Voice App Experience for each operator is calculated on a scale from 0 to 100.
In addition to Voice App Experience, we report on the following metrics related to voice app experience:
- 5G Voice App Experience: The average Voice App Experience of Opensignal users when they were connected to an operator’s 5G network.
- Voice App Experience – 5G Users: The average Voice App Experience of Opensignal users with a 5G device and a 5G subscription across an operator's networks. It factors in 2G, 3G, 4G and 5G voice app experience along with the availability of each technology.
- 4G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 4G network.
- 3G Voice App Experience: The average Voice App Experience of Opensignal users on an operator's 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO) network.
National Analysis
DITO wins the Download Speed Experience award again with a score of 39.8Mbps and a lead of 4Mbps over second-placed Smart's 36.2Mbps. Globe comes third with a score of 25Mbps.
DITO leads the improvement with a 5 Mbps increase, while Smart and Globe follow with gains of 4 Mbps and 2 Mbps, respectively.
Definitions
Measured in Mbps, Download Speed Experience represents the typical everyday speeds a user experiences across an operator’s mobile data networks.
In addition to Download Speed Experience, we report on the following metrics related to download speeds:
- 5G Download Speed: The average download speed observed by Opensignal users with active 5G connections.
- Download Speed Experience – 5G Users: The average download speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G download speeds along with the availability of each technology.
- 4G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 4G.
- 3G Download Speed: The average downlink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
National Analysis
In the previous report, the Upload Speed Experience award was held by DITO. This time, Smart takes the top spot, winning the award outright with a score of 6.2 Mbps, winning by a hair over DITO, which follows in second place with 6.1 Mbps. Globe ranks third with a score of 5.1 Mbps.
Smart improved by 1 Mbps, Globe saw a minor decline of less than 1 Mbps, and DITO's score showed no significant change.
Definitions
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
In addition to Upload Speed Experience, we report on five supporting metrics related to upload speeds:
- 5G Upload Speed: The average upload speed observed by Opensignal users with active 5G connections.
- Upload Speed Experience – 5G Users: The average upload speeds experienced by Opensignal users with a 5G device and a 5G subscription across an operator’s networks. It factors in 2G, 3G, 4G, and 5G upload speeds along with the availability of each technology.
- 4G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 4G.
- 3G Upload Speed: The average uplink speed observed by Opensignal users when they were connected to 3G (e.g. UMTS/HSPA or CDMA 1X EV-DO).
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, October 2025
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A-I
- Angeles
- Antipolo City
- Bacolod City
- Bacoor
- Batangas City
- Biñan
- Cagayan de Oro
- Calamba City
- Cebu
- Dasmariñas
- Davao
- General Santos City
- General Trias
- Iloilo City
- Imus
-
J-R
- Manila
-
S-Z
- San Jose del Monte City
- Santa Rosa City
- Zamboanga City
in Angeles
in Angeles
in Angeles
in Angeles
in Angeles
in Antipolo City
in Antipolo City
in Antipolo City
in Antipolo City
in Antipolo City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacoor
in Bacoor
in Bacoor
in Bacoor
in Bacoor
in Batangas City
in Batangas City
in Batangas City
in Batangas City
in Batangas City
in Biñan
in Biñan
in Biñan
in Biñan
in Biñan
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Calamba City
in Calamba City
in Calamba City
in Calamba City
in Calamba City
in Cebu
in Cebu
in Cebu
in Cebu
in Cebu
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Davao
in Davao
in Davao
in Davao
in Davao
in General Santos City
in General Santos City
in General Santos City
in General Santos City
in General Santos City
in General Trias
in General Trias
in General Trias
in General Trias
in General Trias
in Iloilo City
in Iloilo City
in Iloilo City
in Iloilo City
in Iloilo City
in Imus
in Imus
in Imus
in Imus
in Imus
in Manila
in Manila
in Manila
in Manila
in Manila
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Zamboanga City
in Zamboanga City
in Zamboanga City
in Zamboanga City
in Zamboanga City
5G Experience
National Analysis
In the previous report, the 5G Video Experience award was also won by DITO. The operator retains its title, winning with a score of 71.7 points on a 100-point scale maintaining a two-point lead over Smart, which follows in second place with 70.1 points. Globe ranks third with a score of 69.6 points.
Globe's score has decreased by one point. Smart's and DITO's scores haven't changed a significant amount since the previous report.
All operators place in the Very Good (68-78) category.
A Very Good (68-78) rating means that our users are, on average, able to stream video at 1080p or better with satisfactory loading times and little stalling.
5G Video Experience scores account for adaptive bitrate streaming (ABR), a technology that allows Opensignal to accurately represent users' real video experience including video streams up to 4K quality.
Definitions
5G Video Experience quantifies the quality of mobile video experienced by Opensignal users on real-world video streams when they were connected to 5G. The metric is based on an International Telecommunication Union (ITU) approach, built upon detailed studies which have derived a relationship between technical parameters, including picture quality, video loading time and stall rate, with the perceived video experience as reported by real people. To calculate 5G Video Experience, we are directly measuring video streams from end-user devices and using this ITU approach to quantify the video experience observed by our users on each operator’s 5G network on a scale from 0 to 100. The videos tested include a mixture of resolutions — including Full HD (FHD) and 4K / Ultra HD (UHD) — and are streamed directly from the world’s largest video content providers.
National Analysis
In the previous report, the 5G Games Experience award was held by DITO. In the latest results, Smart takes the top spot, winning the award outright with a score of 79.1 points on a 100-point scale, five points ahead of Globe, which ranks second with 74.4 points. DITO follows in third with 73 points.
Smart improved by three points, whereas DITO and Globe saw decreases of five and two points, respectively.
Smart places in the Good (75-85) category, while Globe and DITO place one category lower, in Fair (65-75).
A Good (75-85) rating means that most users deem the experience acceptable. The gameplay experience is generally controllable and the user receives immediate feedback between their actions and the outcomes in the game. Most users do not experience a delay between their actions and the game. A Fair (65-75) rating means that users find the experience to be 'average'. In most cases the game is responsive to the actions of the player with most users feeling like they have control over the game. The majority of players notice a delay between their actions and the outcomes in the game.
Definitions
5G Games Experience measures how mobile users experience real-time multiplayer mobile gaming on an operator's 5G network. It analyzes how our users’ multiplayer mobile gaming experience was affected by mobile network conditions including latency, packet loss and jitter. 5G Games Experience for each operator is calculated on a scale from 0 to 100.
5G Games Experience quantifies the experience when playing real-time multiplayer mobile games on mobile devices connected to servers located around the world. The approach is built on several years of research quantifying the relationship between technical network parameters and the gaming experience as reported by real mobile users. These parameters include latency (round trip time), jitter (variability of latency) and packet loss (the proportion of data packets that never reach their destination). Additionally, it considers multiple genres of multiplayer mobile games to measure the average sensitivity to network conditions. The games tested include some of the most popular real-time multiplayer mobile games (such as Fortnite, Pro Evolution Soccer and Arena of Valor) played around the world. Calculating 5G Games Experience starts with measuring the end-to-end experience from users’ devices to internet end-points that host real games.
National Analysis
In the previous report, the 5G Voice App Experience award was held by DITO. Smart takes the lead, winning the award outright with a score of 81.5 points on a 100-point scale, one point ahead of Globe and DITO, which are statistically tied with scores of 80.6–80.8 points.
Smart improved by one point, while DITO and Globe each decreased by one point.
All operators place in the Good (80-87) category.
A Good (80-87) rating means that many users are satisfied. Minor quality impairments are experienced by some users. Sometimes the background is not quite clear, it could be either hazy or not loud enough. Clicking sounds or distortion are very rarely present.
Definitions
5G Voice App Experience quantifies the experience of Opensignal users when using over-the-top voice apps — such as WhatsApp, Skype and Facebook Messenger — on an operator’s 5G network. It uses a model derived from the International Telecommunication Union (ITU) approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality. 5G Voice App Experience for each operator is calculated on a scale from 0 to 100.
National Analysis
DITO remains the winner of the 5G Download Speed award outright with a score of 253.9Mbps and a lead of 109Mbps over second-placed Smart's 144.6Mbps. Globe comes third with a score of 93.6Mbps.
Smart saw a 13 Mbps improvement, Globe gained 2 Mbps, and DITO recorded a 27 Mbps decline.
Definitions
5G Download Speed shows the average download speed experienced by Opensignal users across an operator’s 5G network. 5G Download Speed for each operator is calculated in Mbps (Megabits per second).
National Analysis
Smart wins the 5G Upload Speed award outright with a score of 15.4Mbps and a lead of 2Mbps over second-placed DITO's 13.6Mbps. Globe comes third with a score of 10.8Mbps.
Smart strengthened its 5G upload performance with a 2 Mbps increase, while DITO experienced a 3 Mbps drop and Globe recorded a decrease of less than 1 Mbps.
Definitions
5G Upload Speed measures the average upload speeds experienced by Opensignal users across an operator’s 5G network. 5G Upload Speed for each operator is calculated in Mbps (Megabits per second).
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, October 2025
-
A-I
- Angeles
- Antipolo City
- Bacolod City
- Bacoor
- Batangas City
- Biñan
- Cagayan de Oro
- Calamba City
- Cebu
- Dasmariñas
- Davao
- General Santos City
- General Trias
- Iloilo City
- Imus
-
J-R
- Manila
-
S-Z
- San Jose del Monte City
- Santa Rosa City
- Zamboanga City
in Angeles
in Angeles
in Angeles
in Angeles
in Angeles
in Antipolo City
in Antipolo City
in Antipolo City
in Antipolo City
in Antipolo City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacolod City
in Bacoor
in Bacoor
in Bacoor
in Bacoor
in Bacoor
in Batangas City
in Batangas City
in Batangas City
in Batangas City
in Batangas City
in Biñan
in Biñan
in Biñan
in Biñan
in Biñan
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Cagayan de Oro
in Calamba City
in Calamba City
in Calamba City
in Calamba City
in Calamba City
in Cebu
in Cebu
in Cebu
in Cebu
in Cebu
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Dasmariñas
in Davao
in Davao
in Davao
in Davao
in Davao
in General Santos City
in General Santos City
in General Santos City
in General Santos City
in General Santos City
in General Trias
in General Trias
in General Trias
in General Trias
in General Trias
in Iloilo City
in Iloilo City
in Iloilo City
in Iloilo City
in Iloilo City
in Imus
in Imus
in Imus
in Imus
in Imus
in Manila
in Manila
in Manila
in Manila
in Manila
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in San Jose del Monte City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Santa Rosa City
in Zamboanga City
in Zamboanga City
in Zamboanga City
in Zamboanga City
in Zamboanga City
Coverage
National Analysis
Globe wins the Coverage Experience award outright with a score of 7.4 points on a 10-point scale and a lead of less than one point over second-placed Smart's 7.2 points. DITO comes third with a score of 3.8 points.
DITO's score has increased by less than one point. Globe's and Smart's scores haven't changed a significant amount since the previous report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
National Analysis
In the previous report, the award was won by Smart. It wins the 5G Coverage Experience award outright with a score of 1.7 points on a 10-point scale and a lead of one point over second-placed Globe's 0.9 points. DITO comes third with a score of 0.4 points.
All three operators saw marginal increases of under one point since the previous report.
Definitions
The Opensignal Coverage Experience metric measures the extent of mobile networks in the places people live, work and travel. The metric represents the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Traditional coverage metrics typically estimate either a percentage of land area covered, or a percentage of population covered; often neither will be an accurate measurement of the true user expectation and experience. In many markets there are areas where neither population density nor geographic area reflect the importance of coverage to users. For example, in a large mountain range most users will not expect coverage in the wilderness, but poor coverage in the relatively small area of a ski resort is critical for the enjoyment of a holiday. Estimates based purely on population give undue significance to coverage in the most densely populated areas.
Coverage Experience measures geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users. It can give a result that is somewhat different to traditional estimates based on either geographic or population measures. The metric uses a scale from 0 to 10.
5G Coverage Experience shows the proportion of places Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
National Analysis
DITO wins the Availability award outright with a score of 98.9% and a lead of three percentage points over second-placed Smart's 95.9%. Globe comes third with a score of 94.8%.
Since the previous report, Smart's score has declined by two percentage points, while Globe's and DITO's scores have remained largely unchanged.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
Availability shows the proportion of time all Opensignal users on an operator’s network had either a 3G, 4G or 5G connection.
National Analysis
In the previous report, the award was won by DITO. It once again wins the 5G Availability award outright with a score of 33.1% and a lead of 19 percentage points over second-placed Smart's 14.2%. Globe comes third with a score of 13.6%.
All three operators saw improvements in 5G Availability, DITO recorded the largest gain of four percentage points, followed by Globe with three points and Smart with two points.
Definitions
Our availability metrics are not a measure of a network’s geographical extent. They won’t tell you whether you are likely to get a signal if you plan to visit a remote rural or nearly uninhabited region. Instead, they measure what proportion of time people have a network connection, in the places they most commonly frequent — something often missed by traditional coverage metrics. Looking at when users have a connection rather than where, provides us with a more precise reflection of the true user experience.
We also keep track of the instances that leave mobile users most frustrated: when there is no signal to connect to at all. The most common dead zones users struggle with occur indoors. As most of our availability data is collected indoors (as that’s where users spend most of their time), we’re particularly astute at detecting areas of zero signal.
Our availability metrics take a user-centric, time-based approach that complements the user-centric and geographical-based methodology used by our reach metrics.
5G Availability shows the proportion of time Opensignal users with a 5G device and a 5G subscription had an active 5G connection.
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, October 2025
-
A-I
- Angeles
- Antipolo City
- Bacolod City
- Bacoor
- Batangas City
- Biñan
- Cagayan de Oro
- Calamba City
- Cebu
- Dasmariñas
- Davao
- General Santos City
- General Trias
- Iloilo City
- Imus
-
J-R
- Manila
-
S-Z
- San Jose del Monte City
- Santa Rosa City
- Zamboanga City
in Angeles
in Angeles
in Antipolo City
in Antipolo City
in Bacolod City
in Bacolod City
in Bacoor
in Bacoor
in Batangas City
in Batangas City
in Biñan
in Biñan
in Cagayan de Oro
in Cagayan de Oro
in Calamba City
in Calamba City
in Cebu
in Cebu
in Dasmariñas
in Dasmariñas
in Davao
in Davao
in General Santos City
in General Santos City
in General Trias
in General Trias
in Iloilo City
in Iloilo City
in Imus
in Imus
in Manila
in Manila
in San Jose del Monte City
in San Jose del Monte City
in Santa Rosa City
in Santa Rosa City
in Zamboanga City
in Zamboanga City
Consistency
National Analysis
DITO retains the Consistent Quality award outright with a score of 55% and a lead of nine percentage points over second-placed Smart's 46.2%. Globe comes third with a score of 45.1%.
Since the previous report, Smart's score has increased by one percentage point, while DITO's and Globe's scores have declined by six and three percentage points, respectively.
This metric measures if the network is sufficient to support common mobile application requirements at a level that is 'good enough' for users to maintain (or complete) various typical demanding tasks on their devices. It assesses a number of experience indicators such as download speed, upload speed, latency, jitter, packet loss, and time to first byte.
Definitions
Consistent Quality measures if the network is sufficient to support common mobile application requirements at a level that is ‘good enough’ for users to maintain (or complete) various typical tasks on their devices.
We combine different experience indicators such as download throughput, upload throughput, latency, jitter, packet discard, and time to first byte to calculate Consistent Quality. These components are evaluated against thresholds recommended by various more demanding common applications used for a range of common tasks.
To calculate the metric value, the proportion of tests that pass the requirements of Consistent Quality is multiplied by the test success ratio, which is the proportion of completed tests to all tests conducted. Tests that pass indicate that activities such as video calling, uploading an image to social media, or using smart home applications will be possible without noticeable lag or slowdown.
National Analysis
In the previous report, the award was won by DITO. DITO wins the Reliability Experience award outright with a score of 848 points on a 100-1000 point scale and a lead of 36 points over second-placed Smart's 812 points. Globe comes third with a score of 760 points.
Smart saw a 42-point increase, whereas Globe and DITO recorded declines of six and five points, respectively.
Opensignal's Reliability Experience measures the ability of our users to connect to and successfully complete (basic) tasks on operators' networks. It consists of the following components:
% time connected — The proportion of time Opensignal users can successfully connect to a mobile network
Data Connectivity — the proportion of time when the network is available and the device can connect to the internet
Task completion — whether tasks initiated by the user's device are completed
Sufficiency — The probability that (basic) tasks will be executed sufficiently well for the user
Definitions
Opensignal’s Reliability Experience measures the ability of Opensignal users to connect to and successfully complete (basic) tasks on communication service providers’ (CSP) networks. It analyzes how much Opensignal users’ experience is affected by the radio access and core network, along with issues that prevent them from connecting to the internet even if they have a connection to their CSP’s network. It also factors in users’ ability to successfully use lower performance applications including SD video, over-the-top voice calls and web browsing.
Regional Analysis
Regional Analysis Summary: Philippines, Mobile Network Experience Report, October 2025
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A-I
- Angeles
- Antipolo City
- Bacolod City
- Bacoor
- Batangas City
- Biñan
- Cagayan de Oro
- Calamba City
- Cebu
- Dasmariñas
- Davao
- General Santos City
- General Trias
- Iloilo City
- Imus
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J-R
- Manila
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S-Z
- San Jose del Monte City
- Santa Rosa City
- Zamboanga City
in Angeles
in Angeles
in Antipolo City
in Antipolo City
in Bacolod City
in Bacolod City
in Bacoor
in Bacoor
in Batangas City
in Batangas City
in Biñan
in Biñan
in Cagayan de Oro
in Cagayan de Oro
in Calamba City
in Calamba City
in Cebu
in Cebu
in Dasmariñas
in Dasmariñas
in Davao
in Davao
in General Santos City
in General Santos City
in General Trias
in General Trias
in Iloilo City
in Iloilo City
in Imus
in Imus
in Manila
in Manila
in San Jose del Monte City
in San Jose del Monte City
in Santa Rosa City
in Santa Rosa City
in Zamboanga City
in Zamboanga City
Related Analysis
Our Methodology
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile and broadband user experience on every major network operator around the globe.
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of carrier. Our proprietary insights into mobile and broadband networks give operators the solutions they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
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Confidence Intervals
For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.
In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.
In our supporting-metric charts we show confidence intervals as +/- numerical values.
Why confidence intervals are vital in analyzing mobile network experience