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South Africa

Opensignal reports and analyses are the definitive guide to understanding the true experience consumers receive on mobile and broadband networks.

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South Africa’s 5G challenge is spectrum usage, not performance

By Mohamed Abbas, June 2026

South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.

The Surge of the Challengers: Closing the Quality gap Is Reshaping South Africa’s Telecom Market

By Burhan Kamal, April 2026

Opensignal data reveals a significant market realignment in South Africa. As challenger operators close the reliability gap, localized network experience and targeted CVM are driving a new wave of high-value subscriber acquisition.

South Africa, April 2026, Fixed Broadband Experience

By Mohamed Abbas, April 2026

Vox leads South Africa’s fixed broadband market with the best overall home internet experience, combining the fastest speeds with the strongest reliability, video, and consistency performance. rain follows closely on download speed, reliability, and video experience.

Africa’s Digital Divide: Insights from the Global Network Excellence Index

By Sylwia Kechiche, September 2025

Mobile networks are Africa’s digital backbone, but gaps in coverage, quality, and affordability remain. Read this insight to see where African countries rank in the Global Network Excellence Index and how spectrum policy and infrastructure can drive digital inclusion and growth.

High-end devices unlock superior mobile experiences in South Africa

By Sylwia Kechiche, September 2025

In this article, we compared our users' mobile performance across three key metrics: Excellent Consistent Quality (ECQ), download, and upload speed across different device tiers. The results show not only how networks perform, but how well operators’ device strategies support their ambitions.

South Africa, August 2025, Mobile Network Experience

By Max Iannazzi, August 2025

MTN wins 11 out of 15 possible awards, with seven outright wins. Vodacom takes home the second highest number of awards with five. Telkom wins the Availability award outright.

Signals of progress: How CQ improvements in South Africa stack up ahead of the 2G/3G sunset

By Peter Boyland, July 2025

Ahead of plans to switch off South Africa’s 2G and 3G networks, we examine improvements in Consistent Quality and assess the operators’ readiness ahead of the shutdown.