Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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Cambodia, February 2022, Mobile Network Experience
Our Cellcard users had the best multiplayer mobile gaming experience.
Portugal, February 2022, Mobile Network Experience
NOS wins the Upload Speed Experience award and our NOS users spent the most time connected to 4G.
Sri Lanka, February 2022, Mobile Network Experience
In the fifth report on the mobile network experience in Sri Lanka, we see notable changes in the awards table. Dialog’s award count has changed from four outright and three joint wins to six sole victories. Airtel wins outright the only remaining award not claimed by Dialog this time — 4G Availability.
Bangladesh, February 2022, Mobile Network Experience
In this, the fifth report on Mobile Network Experience, we saw a tightly-fought competition for the awards between Banglalink and Grameenphone — and a lot of changes in the awards table. Grameenphone increased its award count at Banglalink’s expense, bringing it from one outright and two joint wins to three sole and two shared victories.
USA, January 2022, Mobile Network Experience
In this report it is clear that 5G is having a large impact on the overall experience scores. For example, T-Mobile now wins the Download Speed Experience award — fuelled by the progress it made during 2021 in 5G Download Speed.
USA, January 2022, 5G Experience
In this report, we have recorded many changes in the 5G experience of our U.S. users, but not all are upward. This time, T-Mobile is the only carrier seeing its experience improve across all six categories of the mobile experience we analyzed.
Bulgaria, January 2022, Mobile Network Experience
Telenor draws level with Vivacom on 4G Availability.
