Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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Saudi Arabia, October 2021, Mobile Network Experience
In this report we have seen a reshuffle of the winners in our awards table, as Mobily wins Games Experience and Voice App Experience, while Zain wins the 4G Availability award. STC successfully defended the remaining four awards — Video Experience, Download Speed Experience, Upload Speed Experience and 4G Coverage Experience.
Saudi Arabia, October 2021, 5G Experience
Mobily, STC and Zain all shined across multiple measures of 5G mobile network experience, which resulted in five shared awards between two or three operators, and two sole wins — Mobily leads in 5G Games Experience, while STC has a winning edge in 5G Availability.
Philippines, October 2021, Mobile Network Experience
The average download speeds seen by our Smart users are nearly double those seen by DITO and Globe users. Meanwhile, DITO forces Globe into third place across four categories.
Philippines, October 2021, 5G Experience
Smart wins 5G Availability, but Globe and Smart are joint winners of the 5G Reach award.
Australia, October 2021, Mobile Network Experience
Our Vodafone users saw the fastest average upload speeds, while Telstra drops out of contention for Games Experience.
Australia, October 2021, 5G Experience
Optus wins the 5G Download Speed award outright, but our Telstra users saw the fastest 5G upload speeds.
USA, October 2021, 5G Experience
In this report, we have seen big movements in the 5G experience in a number of categories. However, there is only one change in our 5G award table since our previous 5G report: Verizon is now the sole winner of 5G Video Experience after sharing the award with AT&T last time.
