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Market Insights

Opensignal reports and analyses are the definitive guide to understanding the true experience consumers receive on mobile and broadband networks.

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How Rakuten’s mobile network experience is evolving

By Ian Fogg, February 2021

In our latest analysis of the mobile experience of Rakuten users, we see big increases in the reach of Rakuten’s network as it expands across Japan and a resulting impact on users’ mobile experience.

Mobile experience helps explain why Malaysian users change mobile operator in 2020

By Hardik Khatri, February 2021

Our data also suggests that with low-cost data offerings being common across the board, the quality of experience is becoming the differentiating factor and is gaining importance as a driver for churn in the Malaysian mobile market.

Spain, February 2021, Mobile Network Experience

By Sam Fenwick, February 2021

Movistar has reclaimed the Download Speed Experience award after statistically tying with Orange in <a href='https://www.opensignal.com/reports/2020/07/spain/mobile-network-experience' target='_blank'>our last report</a> — which broke the three report streak in which it won the award outright.

Serbia, February 2021, Mobile Network Experience

By Ian Fogg, February 2021

All three operators succeed with award wins in Opensignal's first Serbian mobile network experience report.

Mobile experience is a driver for mobile churn in Singapore

By Francesco Rizzato, February 2021

Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network.

Cambodia, February 2021, Mobile Network Experience

By Sam Fenwick, February 2021

Metfone comes top for Download Speed Experience, Smart Axiata smashes through the 90% mark for 4G Availability.

How to accelerate Brazil’s 3G switch-off to facilitate 5G rollout

By Hardik Khatri, February 2021

Our analysis found three primary reasons why many Brazilian smartphone users never connected to 4G networks and depended upon 3G networks.