Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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台灣5G用戶體驗報告 2020年12月
我們近日對台灣用戶的整體行動網路體驗進行了分析。在報告中,中華電信獨得三個獎項,分別是影音體驗、下載速度體驗和4G涵蓋體驗,但在使用最新5G行動科技體驗中,我們看到了不同的獲獎者。
Taiwan, December 2020, 5G User Experience
We've recently analyzed the overall mobile network experience of users in Taiwan. In that report, Chunghwa won three awards outright — Video Experience, Download Speed Experience, and 4G Coverage Experience — but when we look at the experience using the latest 5G mobile technology we see different winners.
Benchmarking the global 5G user experience – December update
Across these 15 countries analyzed, users see 5G download speeds that are 5 to 6 times faster than 4G. In every country 5G is much faster than 4G.
Indonesia, December 2020, Mobile Network Experience
In this report, we have analyzed Indonesia’s mobile network experience on five national networks — Indosat, XL, Smartfren, Telkomsel and 3 — over 90 days, starting on August 1, 2020, both nationally and in 28 of the country’s largest cities.
Indonesia, Desember 2020, Pengalaman Jaringan Seluler
Dalam laporan ini, kami telah menganalisa pengalaman jaringan seluler Indonesia di lima jaringan nasional — Indosat, XL, Smartfren, Telkomsel dan 3 — selama lebih dari 90 hari, dimulai pada 1 Agustus, 2020, baik secara nasional maupun di 28 kota-kota terbesar di Indonesia.
Taiwan, December 2020, Mobile Network Experience
FarEasTone and Chunghwa draw level with Taiwan Mobile on Games Experience and FarEasTone has nearly halved Chunghwa’s lead on Download Speed Experience.
行動網路體驗報告 2020年12月
遠傳讓中華的下載速度體驗領先優勢幾乎减半

