USA, May 2026, Fixed Broadband Experience
This report focuses on national broadband experience in the U.S. looking at five key measures: Download Speed, Upload Speed, Consistent Quality, Video and Reliability. Xfinity leads with three awards, while AT&T tops Upload and Spectrum wins Reliability.
Japan, May 2026, Fixed Broadband Experience
In the Wireline Experience analysis in Japan, NURO Hikari wins across all five categories — either outright or jointly. It also earns the Best Home Internet award for fixed-line services.
Central Asia mobile future: from 5G hype to measurable network excellence
Central Asia’s mobile future will be shaped less by who has launched 5G and more by who can convert spectrum, densification and user adoption into measurable network excellence — with Kazakhstan leading, Uzbekistan accelerating, and the rest of the region still in transition.
Europe’s Fixed Broadband Landscape: From fiber coverage to in-home experience
In this report, we assess Europe's broadband infrastructure in the context of industry discussion at the FTTH Conference held in London in April 2026. By bringing together infrastructure progress and Opensignal’s proprietary insights on user experience, we assess why the next stage of improvement increasingly depends on what happens inside the home.
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Understanding why so many German smartphone users are still 3G-only
Opensignal analyzed the mobile experience of our German users who have never accessed mobile data on a 4G network, and found that 81.4% of those 3G-only users likely chose not to upgrade to a 4G subscription or have disabled 4G connections on their phones.
Hong Kong, November 2019, Mobile Network Experience
Hong Kong is a small but well-developed mobile market that is among the world’s elite territories in terms of Mobile Network Experience. While the city is embarking on the path to 5G, Opensignal used real-world data to compare the performance of Hong Kong’s four operators in their existing 3G and 4G networks across our six key award metrics.
Thailand, November 2019, Mobile Network Experience
The mobile network experience in Thailand is improving. In this report, we've seen 4G Availability in the country continue to grow — passing the 90% milestone for one operator.
ประเทศไทย, พฤศจิกายน 2019, ประสบการณ์เครือข่ายมือถือ
AIS ยังคงได้รับรางวัลความพร้อมใช้งานของเครือข่าย 4G ของเรา อย่างไรก็ตามผู้ใช้ในแต่ละเครือข่ายทั้งสามเครือข่ายพบคะแนนเพิ่มขึ้นประมาณร้อยละ 3 ทั้งนี้ AIS ได้ก้าวผ่านหลักชัยที่ร้อยละ 90 ในขณะที่ผู้ให้บริการรายอื่นกำลังไล่ตามมาติดๆ นี่คือคะแนนที่น่าประทับใจอย่างยิ่งจากความคาดหวังของเราในตลาดมือถือที่เติบโตอย่างต่อเนื่อง.
Malaysian users in thinly-populated rural areas connect to 4G just 44% of the time
The increasing population density in urban centers has created a digital divide between thinly and densely populated areas. Opensignal measured our users’ experience across Malaysia and found that a connectivity gap exists between sparsely populated rural areas and densely populated urban areas.
Italy, October 2019, Mobile Network Experience
In our latest analysis of our Italian users’ mobile network experience, it would seem like the balance of power between the operators is shifting. From dominating our awards table with four wins in our last report, TIM now just wins two awards outright, being held to a draw in three others.
Comparing users across Singtel group highlights Voice, Video and Download speed differences
Opensignal has analyzed the experience of our users across Singtel group’s mobile operator subsidiaries and regional associates. We found that while there is a big gap between Singtel's wholly-owned entities in Singapore and Australia (Optus) and the rest in Download Speed Experience, the gap was narrower for both Voice App Experience and Video Experience.
