Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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Venezuela, December 2024, Mobile Network Experience
Our users have the fastest mobile experience on Digitel's network. Movistar wins both Consistent Quality and Reliability Experience outright.
Taiwan, December 2024, Mobile Network Experience
Chunghwa is the most awarded operator. Chunghwa wins 10 awards outright and shares victory in an additional four awards. Taiwan Mobile follows with three shared awards and is the sole winner for Consistent Quality.
行動網路體驗：台灣, 2024年12月
一如我們之前的台灣行動網路體驗報告，中華電信是獲獎最多的電信業者。中華電信贏得 10 個獎項，並分享另外 4 個獎項。台灣大哥大獲得三項共同殊榮，並獨得「品質一致」獎。遠傳電信榮獲三項共同殊榮。
The view from the summit: Mobile experience at U.S. ski resorts
In this analysis, we look at mobile network experience across ski resorts in the U.S., ranking the performance of the three national mobile network operators — T-Mobile, Verizon and AT&T.
Europe’s legacy networks: 3G and 2G still matter in the age of 5G
This analysis explores reliance on 3G and 2G across 36 European markets, highlights recent 3G shutdowns in the U.K., and underscores the implications for mobile experience and operator strategies.
Afghanistan, December 2024, Mobile Network Experience
Our AWCC users have the most consistent mobile experience in Afghanistan. AWCC is also the outright winner of the Coverage Experience award.
South Korea, December 2024, Mobile Network Experience
SK telecom leads the award count in the latest Mobile Network Experience report on South Korea with six trophies won outright and seven jointly. LG U+ shares the winners' podium eight times, while KT — four times.
