Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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Analyzing the roaming experience of Singapore users in Malaysia
This piece analyzes the 4G experience of Singaporean users with sims registered to an operator from their home country while they were in Malaysia. Our StarHub and Singtel users come top for 4G Download Speed when roaming in Malaysia, while those on Singtel have the best experience when playing multiplayer mobile games over 4G networks (4G Games Experience).
Peru, August 2023, Mobile Network Experience
Claro users have the best overall experience viewing both live and on-demand video in Peru, but the best Games Experience is with Entel.
Increased spending shakes up the mobile market in the Philippines
The Philippines mobile market has become fiercely competitive, with all three operators vying for the top spot. Smart dominated Opensignal’s mobile network experience reports on the Philippines for a long while, but increased spending by Globe in 2022, the introduction of a third national operator (DITO) and the launch of 5G has shaken things up.
Chile, August 2023, Mobile Network Experience
Entel holds onto both 5G speed awards, while WOM 5G users spend the most time connected to 5G.
Kuwait, August 2023, Mobile Network Experience
Ooredoo wins five awards outright and six jointly, out of 15 awards available. It breaks out of the statistical tie it was in for Download Speed Experience with Zain in the previous report. However, Zain seizes two awards that Ooredoo previously held outright — 5G Download Speed and Availability — while also turning a joint win for 5G Video Experience into a sole victory this time around. Meanwhile, stc is the first winner of Consistent Quality and shares the winners’ podium six times with its competitors.
U.S. highways have a better mobile network experience than the national average
In this new analysis, we examine our smartphone users’ mobile experience on America’s interstate highways to see how it differs in urban and rural areas — and how it fares against the average U.S. scores.
Denmark, August 2023, Mobile Network Experience
In this report we have introduced two new metrics, Live Video Experience (overall and 5G) and Consistent Quality. Alongside these changes, there has been plenty of movement in the awards table since the previous report.
