Beyond roaming: how Japanese operators can win the inbound traveller
Most people visiting Japan are paying more for a worse mobile experience — and don't know it. Travellers' choice of staying on a home network's roaming service might be convenient but could come at a cost — not just in bill terms, but in experience terms.
Canada, June 2026, Fixed Broadband Experience
Looking at fixed broadband experience in Canada, Bell takes the awards for Reliability, Consistent Quality, and Upload Speed. Meanwhile, Rogers leads for Download Speed and Video.
South Africa’s 5G challenge is spectrum usage, not performance
South Africa was an early African 5G mover, with launches in 2019 and 2020. Yet in Q1 2026, users spent just 3.7% of their connected time on 5G. Even among South Africans equipped with 5G-capable devices, time spent on 5G was limited to only 11.1% of their connectivity — 4G still anchors the daily mobile experience.
5G Standalone in Europe: Where deployment stands and what it means for consumers – June 2026
In this report we assess the scale of 5G Standalone deployment across 29 European markets in Q1 2026, revealing wide disparity between operators' progress and how their strategies translate into real user experience.
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Does 5G Standalone live up to the hype in Japan?
Following our recent analysis of the 5G SA market in Singapore, we now turn our attention to Japan — one of the global frontrunners in 5G SA commercial rollouts. We examine the experience of our users on 5G SA networks in Japan, compared to 5G NSA
Nigeria, July 2025, Mobile Network Experience
In our inaugural report on mobile network experience in Nigeria, MTN leads the national award count. MTN earns the title of Best Network, which recognizes operators providing outstanding overall experiences nationally.
Experienced Speed Tiers vs. Subscribed Speed Tiers: The Bottleneck of Home Wi-Fi
In this insight, we look at the percentage of households in a country achieving specific broadband speed levels, based on real-world measurements taken from users’ devices. Unlike operators’ and regulators’ reported data on speed tier adoption, these indicators reflect the entire delivery path, from content source to household to device, offering a more accurate and comprehensive picture of a country’s broadband reality.
Can your Phone handle the Edinburgh Festival Fringe?
Ahead of the 2025 Edinburgh Festival Fringe, we have analyzed mobile network performance during previous events to evaluate how networks handled the increased pressure.
Global Network Excellence Index - Q2 2025 update
This is the Global Network Excellence Index ranking update based on data collected over Q2 2025 period. The results illustrate the evolution of global mobile network performance over the latest quarter.
Serbia, July 2025, Mobile Network Experience
In our latest analysis of the mobile network experience in Serbia, Vettel leads the award count with five sole and five joint wins. Yettel also earns the title of Best Network, which recognizes operators providing outstanding overall experiences nationally.
Japan, July 2025, Fixed Broadband Experience
In the Wireline Experience contest in Japan, NURO Hikari leads the award count with three awards won outright and one jointly. J:COM is the sole winner for Consistent Quality. In the FWA Experience category, au comes first in all five awards.
